People Experience Coordinator
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About this role
Company Overview
Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.
Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.
At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.
Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.
Group Overview
Metrea is actively building its presence in Australia as part of a deliberate, globally coordinated ex-pansion into the Asia-Pacific region. Our Asia-Pacific Market Group, headquartered in Brisbane with an additional office in Perth, is the enterprise's dedicated regional interface — connecting Australia's national security community with Metrea's full suite of capabilities across three core domains: Aerospace, Electromagnetic & Cyber, and Digital & Synthetic. Metrea is now bringing that same depth of mission expertise and proven operating model to Australia.
Underpinning these capabilities is a global network of Support Groups spanning people, finance, platform, operations, legal, and engagement — ensuring that as we grow in Australia, we do so with the full weight of an established global enterprise behind us. Metrea solutions are built for elegance: effective, efficient, and evolving — enabling our partners to scale capacity and achieve asymmetric advantage against rapidly evolving threats.
Position Summary
What You'll Do
In this role, you are the practical go-to who helps teammates and leaders navigate the employee experience at Metrea. You’ll keep the important people processes moving smoothly, make sure details are accurate, and help create a supportive experience from someone’s first day through to every key moment in their journey.
- Be a trusted first point of contact for teammates and leaders, helping answer day-to-day questions about people processes, policies, systems, leave, pay, benefits, and employment matters
- Support the full employee lifecycle, including onboarding, contracts, probation, employee changes, transfers, and offboarding
- Prepare and maintain accurate employee records, letters, contract variations, and people documentation with care, confidentiality, and attention to detail
- Partner with payroll and finance so employee changes, leave, superannuation details, and other inputs are processed accurately and on time
- Keep our people data clean and useful by maintaining HRIS records, supporting reporting, audits, and key people metrics
- Assist with recurring People processes such as probation reviews, performance cycles, learning activities, and compliance administration
- Help ensure our People practices align with Australian employment obligations, including Fair Work, National Employment Standards, privacy, superannuation, and workplace health and safety requirements
- Support People Business Partners with employee relations administration, consultation processes, change activities, and sensitive documentation
- Spot opportunities to make things simpler, clearer, and better — helping document procedures, improve workflows, and strengthen how People Operations supports the business
What You Bring
We’re looking for someone who enjoys being the person others can rely on, making processes work better, and bringing calm, organised support to a busy environment. You don’t need to know everything, but you’ll be someone who is curious, accurate, discreet, and comfortable working with people across all levels.
- Experience in People Operations, HR coordination, HR advisory, shared services, or a similar role supporting the employee lifecycle
- A practical understanding of Australian employment frameworks, including the Fair Work Act, National Employment Standards, leave administration, contracts, and basic award principles
- Confidence managing HR administration, employee records, HRIS processes, and people data with strong attention to detail
- The ability to juggle multiple priorities in a fast-paced operational environment
- Strong communication skills, with the ability to explain people processes clearly and provide a positive employee service experience
- Good judgement and discretion when handling confidential or sensitive information
- The confidence to know when to resolve a query directly and when to escalate more complex or higher-risk matters
- A continuous improvement mindset; you enjoy finding better ways to do things and making processes easier for others to follow
- Collaborative working style and the ability to build trust with teammates, leaders, payroll, finance, and the broader People team
- Experience in aviation, aerospace, defence, manufacturing, logistics, or another regulated or operationally complex environment would be helpful but is not essential
- Ability to obtain and maintain an AGSVA Security Clearance
Benefits
- Private Health Insurance
- Generous Annual Leave
- Annual bonus plan
- Paid parental leave
- Life and TPD insurance
- Income Protection Insurance
- Employee Assistance Program
- Novated Car Leasing
Inclusion Statement
We are committed to building a team that reflects a broad range of backgrounds, experiences and perspectives. We welcome applications from all qualified candidates and make hiring decisions based on capability, potential and alignment with our values. If you require any adjustments throughout the recruitment process, please let us know.
Our Firmware
At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.
Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.
Company
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