People Experience Specialist

About us

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world class data centre facilities. CDC is headquartered in Canberra with multiple facilities across the ACT, NSW, VIC and New Zealand, including an expansion into WA. We deliver highly secure data centre solutions supporting co location, containerised and hyperscale compute environments. Our campuses are interconnected by high speed, carrier grade networks to meet the evolving needs of our customers.

CDC is scaling at a pace that very few organisations experience. As demand for secure and resilient digital infrastructure continues to grow, we are focused on building the capability, systems and ways of working that will position CDC ahead of the demand and prepare us for the organisation we are becoming. At CDC, we believe diverse perspectives and lived experiences make us stronger. We are committed to fostering an inclusive workplace where people feel valued, supported and able to do their best work, while also creating positive, lasting impact in the communities in which we operate. This commitment underpins how we attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs of today and tomorrow.

About the role

The People Experience Specialist plays a critical role in shaping CDC’s employee experience by designing, delivering and continuously improving the end to end employee lifecycle and the systems that support it.

This role combines hands on operational delivery with a strong focus on building scalable, well designed processes. You will own employee documentation, workflows and systems while proactively identifying opportunities to simplify, automate and improve how work gets done.

As CDC continues to grow, this role is central to ensuring our foundations are strong – building our systems and ways of working that enable a consistent, compliant and high-quality employee experience across the organisation. This includes actively exploring how tools like AI can be applied in practical ways to improve efficiency, reduce manual effort and enhance how employees experience the working at CDC across the full employment lifecycle.

Other responsibilities include:

• Own and manage core employee lifecycle processes (onboarding, role changes, performance, leave, surveys and offboarding)
• Draft and administer employment documentation and lifecycle correspondence aligned to internal standards and legislation
• Act as a first point of contact for employee lifecycle and process-related queries
• Ensure lifecycle processes are delivered accurately, consistently and on time
• Identify experience pain points and implement process improvements using feedback and data insights
• Administer and continuously improve HR systems, ensuring data integrity and adoption
• Design and optimise automation to reduce manual effort and improve scalability
• Develop and maintain clear, accessible self service resources (policies, guides and process documentation)
• Coordinate engagement surveys including communication and reporting support
• Support employee benefits administration and act as a point of contact for queries
• Partner with wider CDC internal teams to deliver seamless end to end processes
• Drive continuous improvement in processes, systems and employee experience

What’s in it for you

• CDC offers the following to support your wellbeing, growth and success:
• CDC Academy – Mark your mark by enhancing your professional development through specialised learning and training
• CDC Day – An additional paid day of leave dedicated to your health and wellbeing
• Parental Leave – Inclusive and progressive parental leave to support your family at every stage
• Volunteer Leave – Two paid days per year to support causes or charities that matter to you
• Employee Assistance Program – Confidential support for you and your family
• CDC Social Events – Inclusive events that bring our people and families together through BBQs, picnics and community activities

About you

We welcome candidates at different stages of their career for this role. Whether you bring a proven track record in similar roles or are early in your career with relevant study and a strong curiosity for systems and improvement, along with a genuine desire to learn.

Ultimately, we are looking for the right mindset – someone is eager to grow and brings attention to detail, curiosity and motivation to improve how things work.

You will bring:

• Experience in People Operations or Employee Experience or similar roles, or relevant study combined with a strong interest in HR systems, process improvement and employee experience
• Strong understanding of end to end employee lifecycle processes
• Hands on experience with HR systems and tools, or demonstrated ability to quickly learn and adopt new technology
• Demonstrated experience improving processes, automation and/or self service resources
• High attention to detail, with strong data accuracy and documentation skills
• Excellent communication skills with the ability to explain processes clearly
• Strong organisational skills and ability to manage competing priorities
• Collaborative, proactive and improvement-focused mindset

Essential

Australian Citizenship with the ability to obtain and maintain an NV1 Security Clearance

How to apply

If you're looking to be part of Australia and New Zealand's leading large scale data centre innovator, submit your resume and cover letter by clicking Apply.

Diversity helps us all achieve more. At CDC, we are committed to fostering an inclusive workplace where everyone feels valued, respected and supported. We believe diverse backgrounds, perspectives and experiences drive innovation, stronger outcomes and a culture built on trust and care. At CDC, we encourage everyone to bring their authentic selves to work and feel supported to succeed.

Closing date: 11.59pm, 14 June 2026 (Sunday)