Calmlife·2 days ago
2 days ago
People Operations Lead
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What you'll do
- Champion CALM’s culture and values, using employee feedback and data to optimise an exceptional employee experience, from recruitment to offboarding.
- Collaborate with the Operations Team to continuously evolve workplace practices and productivity to meet the changing needs of the organisation and our people.
- Own end-to-end people operations and systems with meticulous attention to detail. This includes maintaining HR platforms (Personio, Culture Amp, Notion), managing salary benchmarking, keeping policies both compliant and relevant. Ensure flawless, reliable administration across every touchpoint of the employee lifecycle.
- Work with our HR partners to provide expert guidance on complex employee relations issues, equipping and coaching managers to navigate sensitive people matters confidently, professionally, and with care.
- Act as an excellent written and verbal communicator across CALM, leading the clear and engaging communication of policies, benefits, and workplace updates, ensuring teams remain informed and connected.
What they're looking for
- A relevant HR qualification, ideally CIPD Level 5 or equivalent. We would also consider candidates with a Level 3 qualification who can demonstrate exceptional practical experience and expertise in people operations and employee experience, alongside a commitment to continuing their professional development.
- Experience delivering flawless attention to detail in a fast-paced and busy environment.
- Strong practical experience across People Operations and the employee lifecycle.
- Experience providing HR advice and managing employee relations matters, including grievance and disciplinary processes.
- Experience supporting and coaching managers to confidently handle people-related situations.
- Experience developing and improving people processes, policies and systems.
- Experience using data and feedback to identify insights and drive improvements.
- Experience partnering with Hiring Managers and recruiters to provide an exceptional candidate experience.
- Experience working with HR systems such as Personio, Culture Amp or similar platforms.
- Excellent working knowledge of UK employment law and current HR best practice.
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Calmlife
London, United Kingdom
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