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Jobs / Customer Service Representative in Australia
9 days ago
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Marriott International·9 days ago
9 days ago

Peppina - Restaurant Manager

Hobart, AustraliaFull-timeSenior · 5-10 yearsCustomer Service Representative

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Must-have skills for this role

  • hospitality
  • restaurant management
  • team leadership
  • customer service

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead and manage all day-to-day restaurant operations across breakfast, lunch and dinner service periods.
  • Ensure staffing levels are aligned to business demands while managing labour effectively.
  • Coach, mentor, and develop team members to achieve operational excellence and career growth.
  • Champion Marriott and The Tasman values, acting as a custodian of the restaurant's culture.
  • Equip associates with the tools, training, and information required to deliver exceptional guest experiences.
  • Drive service excellence, ensuring every guest interaction reflects Peppina’s warm, welcoming and guest-focused approach to hospitality.
  • Monitor financial performance, productivity, and service metrics to achieve business objectives.
  • Build strong relationships with guests, associates, local diners and key stakeholders to support the restaurant’s ongoing success.
  • Maintain a strong presence on the restaurant floor, creating memorable experiences for guests while supporting the team through busy services.

What they're looking for

  • Full Working Rights in Australia is required as a pre-requisite for this role.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join the team behind Peppina, The Tasman's signature restaurant and one of Hobart's most vibrant dining destinations. Inspired by Australia's Italian dining culture and Tasmania's exceptional produce, Peppina is a place where great food, great wine and big-hearted hospitality bring people together. Warm, welcoming and full of life, every service is built around connection, conversation and generosity. 

Operating across breakfast, lunch and dinner, Peppina welcomes up to 180 guests and features an intimate 18-seat Private Dining Room. This is an exciting leadership opportunity for someone who thrives on the restaurant floor, loves building relationships and has the experience to lead a high-performing team in a fast-paced, premium dining environment

 

Who You Are

  • Passionate about hospitality and creating memorable guest experiences through genuine, people-first service.
  • Knowledgeable in food, beverage, and restaurant operations, with a commitment to continuous learning.
  • An agile thinker who thrives in a fast-paced environment and delivers results.
  • Diligent in maintaining exceptional service, quality, and presentation standards.
  • Proactive, visible and hands-on, leading from the front and inspiring your team through example.
  • A natural coach and mentor who is committed to developing others and building high-performing teams.
  • A strong communicator who builds authentic relationships, fosters collaboration, accountability, and a positive workplace culture.
  • A natural host who enjoys building connections with guests, recognising regulars, and creating a welcoming atmosphere for all.
  • Full Working Rights in Australia is required as a pre-requisite for this role.

Day-to-Day

  • Lead and manage all day-to-day restaurant operations across breakfast, lunch and dinner service periods.
  • Ensure staffing levels are aligned to business demands while managing labour effectively.
  • Coach, mentor, and develop team members to achieve operational excellence and career growth.
  • Champion Marriott and The Tasman values, acting as a custodian of the restaurant's culture.
  • Equip associates with the tools, training, and information required to deliver exceptional guest experiences.
  • Drive service excellence, ensuring every guest interaction reflects Peppina’s warm, welcoming and guest-focused approach to hospitality.
  • Monitor financial performance, productivity, and service metrics to achieve business objectives.
  • Build strong relationships with guests, associates, local diners and key stakeholders to support the restaurant’s ongoing success.
  • Maintain a strong presence on the restaurant floor, creating memorable experiences for guests while supporting the team through busy services.

Rewards for work, benefits for your lifestyle 

  • Join a supportive, progressive, and highly experienced team 
  • Be part of one of Tasmania’s most celebrated dining destinations within The Tasman experience.
  • Access generous benefits and discounts for yourself, family, and friends across over 9000+ Marriott properties worldwide 
  • Extensive career development, learning, and growth opportunities 
  • Wellbeing programs and initiatives designed to support you personally and professionally 
  • Enjoy a relaxed lifestyle with easy access to world-class events and experiences across Tasmania

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Company

Marriott International
Hobart, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marriott International's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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