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Jobs / Customer Service Team Lead in United States of America
3 days ago
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Erickson·3 days ago
3 days ago

Per Diem RN Supervisor

Pompton Plains, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • registered nurse
  • cpr certification
  • leadership
  • communication

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What you'll do

  • Performs walking rounds through all Continuing Care neighborhoods (skilled nursing, long term care, assisted living and memory care) to ensure nursing staff are providing the highest level of resident care possible.
  • Reviews, adjusts and monitors nursing staffing on all neighborhoods to ensure appropriate staff is available to provide resident care and meet established PPD.
  • Assists in resolving resident/family concerns and grievances.
  • Assists clinical staff in assessing and resolving clinical changes in condition in all Continuing Care neighborhoods.
  • Reviews resident medical records to ensure completion of admission paper, incident follow up and resident change in clinical condition.
  • Consults with on-call providers as necessary as needed.
  • Assists in the supervision and orientation of new nursing staff.
  • Leads investigations for injuries of unknown origin, medication errors and/or abuse allegations as needed or requested.
  • Completes supervisory reports as required by the Director of Nursing.
  • Leads and directs nursing staff in the event of an emergency situation.
  • Provides coaching and counseling as indicated.
  • Conduct training, education, and evaluations as needed.

What they're looking for

  • Licensed in the state as a Registered Nurse.
  • Basic computer skills required including experience with Microsoft office, internet and web applications
  • Minimum of 1 years’ floor nurse experience in skilled nursing, long-term care, assisted living or hospital is required.
  • Current CPR certification required.
  • Must be able to read, write, understand and communicate effectively in the English language.

Nice to have

  • Experience with electronic medical record preferred
  • Prior supervisory experience is preferred but not required.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Location:

Cedar Crest Village by Erickson Senior Living

This is a Per Diem RN Supervisor Role - wonderful opportunity to join an amazing team!

Compensation: $50-$55/HR depending on experience.

SUMMARY: Supervises delivery of resident care provided by licensed and non-licensed staff in Continuing Care. Ensures staffing and resident care standard are followed while on shift. Reviews documentation in medical records to ensure compliance with regulations, nursing standards of practice and Erickson policy. Participates in the on-call process as needed.

ESSENTIAL DUTIES and RESPONSIBILITIES:  include the following. Other duties may be assigned.

Performs walking rounds through all Continuing Care neighborhoods (skilled nursing, long term care, assisted living and memory care) to ensure nursing staff are providing the highest level of resident care possible. Reviews, adjusts and monitors nursing staffing on all neighborhoods to ensure appropriate staff is available to provide resident care and meet established PPD.   Assists in resolving resident/family concerns and grievances. Assists clinical staff in assessing and resolving clinical changes in condition in all Continuing Care neighborhoods. Reviews resident medical records to ensure completion of admission paper, incident follow up and resident change in clinical condition. Consults with on-call providers as necessary as needed. Assists in the supervision and orientation of new nursing staff. Leads investigations for injuries of unknown origin, medication errors and/or abuse allegations as needed or requested. Completes supervisory reports as required by the Director of Nursing. Leads and directs nursing staff in the event of an emergency situation. Provides coaching and counseling as indicated. Conduct training, education, and evaluations as needed. May be requested to fill in as a licensed nurse on the floor in SN, LTC, AL or MC as needed during their shift. May be required to be part of the clinical on-call as needed.

KNOWLEDGE, SKILLS and ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent listening and communication skills.
  • Ability to oversee staff, residents and resident families.
  • Ability to work in a fast-paced environment and to multitask.
  • Computer skills.
  • Exceptional customer service and leadership skills.

EDUCATION and/or EXPERIENCE:

  • Registered Nurse
  • Basic computer skills required including experience with Microsoft office, internet and web applications
  • Experience with electronic medical record preferred
  • Minimum of 1 years’ floor nurse experience in skilled nursing, long-term care, assisted living or hospital is required.
  • Prior supervisory experience is preferred but not required.

LANGUAGE SKILLS:

  • Must be able to read, write, understand and communicate effectively in the English language.

LICENSES, CERTIFICATES, REGISTRATIONS:

  • Licensed in the state as a Registered Nurse.
  • Current CPR certification required.

Cedar Crest is a beautiful 130-acre continuing care retirement community in Pompton Plains, New Jersey. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Cedar Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Company

Erickson
Pompton Plains, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Erickson's careers site·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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