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Jobs / Customer Service Team Lead in United Kingdom
24 days ago
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Bamfordcollection·24 days ago
24 days ago

Plants Supervisor

Moreton, United KingdomContractMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • customer service
  • plant care
  • horticulture
  • stock management

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About this role

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

EARNINGS: £31,200 per annum OTE*
HOURS:
Full Time, 40 hours per week, 08:00-16:30 Wednesday to Sunday

ABOUT US
Working at Daylesford Farm means being surrounded by expert horticultural knowledge, stunning displays, and a passionate team who genuinely care about creating an inspiring experience for every customer. From seasonal blooms and herbs to beautifully curated indoor and outdoor plants, our Plant Team reflects Daylesford's commitment to quality, sustainability, and craftsmanship.

ABOUT THE ROLE
Our Plants Supervisor plays a key role in creating an inspiring and vibrant plant department, ensuring our plants are beautifully presented, exceptionally cared for, and supported by outstanding customer service. Working closely with the manager, you'll lead by example, support the team in delivering daily operations, and help create an engaging shopping experience for every customer.

RESPONSIBILITIES

  • Care for and maintain a wide variety of indoor and outdoor plants, ensuring they are healthy, thriving, and beautifully presented.

  • Deliver outstanding customer service, sharing expert advice on plant selection and plant care.

  • Assist with plant deliveries, stock replenishment, pricing, and merchandising displays.

  • Support local plant delivery services and seasonal department changes.

  • Help oversee stock accuracy, transfers, waste management, and in-house planted arrangements.

  • Support the Plant Manager with daily operations and team supervision.

  • Lead by example, helping to train and develop team members while maintaining high service standards.

  • Ensure excellent housekeeping, health and safety, and maintenance standards across the department.

SKILLS & REQUIREMENTS

  • A genuine passion for plants, gardening, and the natural world.

  • Able to share knowledge and create memorable experiences for customers.

  • Has a strong eye for detail and takes pride in maintaining exceptional standards.

  • Thrives in a hands-on role, both indoors and outdoors, throughout the changing seasons.

  • Brings a positive, proactive attitude and enjoys working collaboratively with others.

  • Is physically capable of lifting and moving plants and products up to 25kg.

  • Has previous experience in a garden centre, nursery, or retail setting (desirable).

  • Holds a full UK driving licence.

PERKS & BENEFITS

  • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.

  • Local gym discounts

  • Padel Discount

  • Electric Car Scheme (subject to criteria)

  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

  • Private Medical: We offer subsidised private medical insurance through Bupa.

  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

*The on target earning potential for this role is £31,200 per annum based on a 40-hour contract - comprising a base earnings of £28,371.20, plus a qualified estimate of £3,000 in gratuities and service charge. Please note this role is paid hourly so this is a projected salary and OTE.

Company

Bamfordcollection
Moreton, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Bamfordcollection's careers site·first seen 27 Aug 2026·last verified 8 Sept 2026·How we source jobs

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