PlasmaSource Training Instructor
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What you'll do
- Provide orientation and ongoing education for new and tenured collection staff.
- Conduct classroom, hands-on, onsite, and virtual training.
- Maintain expertise in plasma collection processes and procedures and serve as a technical resource for staff.
- Coach employees to strengthen technical, procedural, and customer service skills.
- Assess employee performance and competency against established standards, SOPs, and regulatory requirements.
- Identify individual training needs and partner with leadership to address performance concerns.
- Participate in the development and implementation of retraining plans, training methods, and training materials.
- Support training related to new equipment, collection processes, pilot programs, donor eligibility criteria, and other operational changes.
- Conduct retraining when performance gaps or process changes require additional education.
- Schedule, prepare, register, conduct, and track onsite and virtual training activities.
- Assist with local training needs assessments and analysis.
- Help plan and evaluate training resources, supplies, training space, and distance-learning needs.
What they're looking for
- High school diploma or equivalent required.
- Current CPR certification required.
- Two years of experience in blood banking or a plasma center required.
- Two years of experience performing apheresis phlebotomy required.
- One year of training experience required.
- Strong communication and customer service skills required.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)Job Description:
HELP BUILD WHAT’S NEXT IN PLASMA COLLECTION
What if your next opportunity wasn’t just about training employees-but about helping build a new plasma collection center from the ground up? PlasmaSource is opening a new plasma donation center in Saratoga Springs, Utah, and we’re looking for a Training Instructor to help develop employees, establish training standards, and shape a culture of quality from Day One. As an emerging business line within Vitalant, PlasmaSource combines the energy of a growing organization with the resources and experience of an established one.
The Training Instructor will provide orientation and continuing education for collection staff, ensuring employees have the knowledge and skills to perform safely, effectively, and in compliance with SOPs and regulations. This role combines clinical expertise with coaching and mentorship, providing onsite and virtual training, evaluating competency, supporting retraining and process changes, and partnering with Leadership.This is an opportunity to help build a strong team and create an exceptional donor experience from the start.
WHAT YOU’LL DO:
Train and Develop the Team
• Provide orientation and ongoing education for new and tenured collection staff.
• Conduct classroom, hands-on, onsite, and virtual training.
• Maintain expertise in plasma collection processes and procedures and serve as a technical resource for staff.
• Coach employees to strengthen technical, procedural, and customer service skills.
Evaluate Competency and Support Performance
• Assess employee performance and competency against established standards, SOPs, and regulatory requirements.
• Identify individual training needs and partner with leadership to address performance concerns.
Support Training and Process Changes
• Participate in the development and implementation of retraining plans, training methods, and training materials.
• Support training related to new equipment, collection processes, pilot programs, donor eligibility criteria, and other operational changes.
• Conduct retraining when performance gaps or process changes require additional education.
Manage Training Programs and Records
• Schedule, prepare, register, conduct, and track onsite and virtual training activities.
• Assist with local training needs assessments and analysis. • Help plan and evaluate training resources, supplies, training space, and distance-learning needs.
Champion Quality, Safety, and Compliance
• Ensure training and collection activities comply with applicable regulations, internal SOPs, and established policies and procedures.
• Reinforce a culture of quality, safety, compliance, and accountability.
• Provide backup support for screening and phlebotomy procedures as needed while coaching and monitoring staff for compliance.
What to Expect:
Salary: $60382.40 - $79716.00/Annually
When you join PlasmaSource (Vitalant), you’ll experience a career built on purpose, an organization created to care and a team committed to making a difference together. Our total rewards package will support you, your family, and your future with:
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement savings with 5% company match
- Tuition assistance and professional development opportunities
- Employee assistance and wellness resources
- A commitment to work-life balance through generous paid time off, paid holidays, and wellness-focused benefits.
- Health savings and flexible spending accounts
- Employee recognition and service award programs
- Discounted event tickets, gym memberships, Hinge Health support, and exclusive employee offers.
WHAT YOU’LL BRING
We’re looking for a knowledgeable and engaging training professional who combines plasma collection experience with strong communication, coaching, and instructional skills. The ideal candidate is passionate about developing people, maintaining technical excellence, and helping employees succeed.
Requirements:
• High school diploma or equivalent required.
• Current CPR certification required.
• Two years of experience in blood banking or a plasma center required.
• Two years of experience performing apheresis phlebotomy required.
• One year of training experience required.
• Strong communication and customer service skills required.
WHY PLASMASOURCE?
Founding-team opportunities don’t come along often.
At PlasmaSource, you won’t simply step into an established training program—you’ll help build it. As a Collections Training Instructor, you’ll have the opportunity to establish training practices, shape the culture of a new center, develop employees from Day One, and influence how a growing organization operates.
You’ll also have exposure to career pathways across training, operations, quality, and business leadership, with the support and resources of Vitalant behind you.
Your Impact is Vital!
PlasmaSource exists because patients depend on plasma. Every day, our teams help connect donors to the plasma therapies patients need.
As a Training Instructor, your impact begins with the people you train. By developing knowledgeable, confident, and highly skilled collection staff, you help create a safe and positive experience for donors and ensure every donation can contribute to improving lives.
BUILD THE TEAM. SHAPE THE CULTURE. DEVELOP THE PEOPLE. IMPROVE LIVES. READY TO BUILD WHAT’S NEXT?
If you are passionate about developing people, creating engaging learning experiences, and helping employees succeed, we want to hear from you.
Join the founding team at PlasmaSource in Saratoga Springs.
Location:
24333 N. Redwood Road
Suites A - E
Saratoga Springs, UT 84045
Job Category:
Phlebotomy ServicesContact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.
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