Plumbing Department Manager - Residential Home Services
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What you'll do
- Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
- Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
- Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
- Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
- Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
- Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.
What they're looking for
- Proven leadership experience in residential plumbing
- Strong technical knowledge and ability to support field teams
- Familiarity with local plumbing codes and permit processes
- Results-driven with a focus on efficiency, performance, and quality
- Valid driver’s license and clean driving record
Nice to have
- Master plumber license preferred (or working toward one)
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Overview
Are you ready to lead a skilled team and drive operational and revenue growth at one of Rhode Island's most respected home service companies? Superior Comfort is hiring a Plumbing Manager to lead our residential plumbing division. We’re looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers.
Who We Are
Superior Comfort has proudly served Rhode Island and Southern Massachusetts since 2005, delivering trusted heating, cooling, plumbing, and electrical services. What began as a small family business has grown into a team of over 50 professionals dedicated to exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.
Why Join Our Team
- Competitive compensation ($110,000 - $150,000+ total earnings based on performance)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career growth opportunities within a stable and respected company
What You’ll Do
- Team Leadership: Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
- Operational Oversight: Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
- Revenue Growth: Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
- Technical Excellence: Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
- Customer Satisfaction: Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
- Team Development: Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.
What You Will Bring
- Proven leadership experience in residential plumbing
- Strong technical knowledge and ability to support field teams
- Familiarity with local plumbing codes and permit processes
- Results-driven with a focus on efficiency, performance, and quality
- Valid driver’s license and clean driving record
- Master plumber license preferred (or working toward one)
Additional Information Pre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is an equal-opportunity employer and values diversity in the workplace.
Apply Today Join Superior Comfort Inc. and take the next step in your career. Your leadership, expertise, and dedication will help us continue our mission of delivering comfort, quality, and care to Rhode Island homes and businesses!
Company
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