PMO & Change Management Director

About Us

At Better Being Co. we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the healthcare industry.

Job Summary

The Director, PMO & Change Management is responsible for leading the organization's Product Lifecycle Management (PLM), New Product Development (NPD), project portfolio governance, and change management functions. This role serves as a key strategic partner, ensuring business priorities are effectively evaluated, prioritized, resourced, and executed across the organization.

The Director provides leadership and oversight for the Project Management Office and Change Management teams while establishing the governance, processes, and performance metrics necessary to drive operational excellence and successful commercialization of new products. This position works cross-functionally with Marketing, Research & Development, Regulatory, Quality, Manufacturing, Supply Chain, Finance, and Operations to align business objectives, improve execution, and accelerate organizational results.

Essential Functions

• Own and oversee the organization's Product Lifecycle Management process, ensuring alignment between business strategy, commercialization objectives, operational capabilities, and resource capacity.
• Establish and maintain portfolio governance processes that prioritize organizational initiatives and ensure alignment with strategic business objectives.
• Partner with executive leadership and organizational leaders to evaluate, prioritize, and resource new product, operational, and strategic initiatives
• Drive accountability across cross-functional leadership teams to ensure initiatives remain on schedule, within scope, and aligned with business objectives.
• Lead the organization's New Product Development process from concept approval through commercialization, ensuring effective coordination across all business functions.
• Oversee change management activities, including product, formulation, packaging, manufacturing, quality, system, and supply chain changes.
• Develop and maintain key performance indicators related to project execution, speed-to-market, lifecycle performance, portfolio health, and organizational effectiveness, and report on portfolio performance, capacity, risk, and commercialization readiness to executive leadership.
• Identify and implement opportunities to improve operational efficiency, accelerate project execution, simplify business processes, and enhance cross-functional collaboration.
• Lead the PMO and Change Management teams, providing strategic direction, performance management, coaching, and development.

Additional Responsibilities

• Support company, department, and safety policies, procedures, programs, and activities, including filling in for others as needed.

• Maintain a clean and organized work environment.

• Perform other duties as assigned.

Job Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering, Supply Chain Management, Project Management, or related field required.

• PMP certification is preferred.

• 7+ years of progressive experience in project management, product lifecycle management, operations, manufacturing, supply chain, or related leadership roles.

• Minimum of 5 years of leadership experience managing teams and cross-functional initiatives.

• Experience leading New Product Development and commercialization activities within a manufacturing environment.

• Demonstrated ability to manage complex projects and organizational initiatives through successful completion.

• Strong understanding of Product Lifecycle Management (PLM), stage-gate processes, change management, and project portfolio management.

• Proven ability to build relationships, influence decision-making, and drive results across multiple departments.

• Excellent organizational, analytical, problem-solving, and communication skills.

• Ability to prioritize multiple projects and competing business demands in a fast-paced environment.

• Proficiency with Microsoft Office applications and project management software.

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear.

• The employee must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force to move objects.

• Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision.

Our Benefits

Join our team and enjoy a comprehensive package of competitive benefits and perks designed to support your well-being and professional growth. Our offerings include:

• Access to our Employee Health Clinic for your medical needs.
• Comprehensive Medical, Dental, and Vision Insurance coverage.
• Participation in our Family First Program, emphasizing work-life balance.
• 401(K) plan with generous employer match to help you plan for the future.
• Educational Reimbursement opportunities to support your continued learning and development.
• Wellness Incentives to promote a healthy lifestyle.
• Substantial product discounts, because we value our team members as customers too.
• Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge.

For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities.

This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.