Portfolio Manager

Portfolio Manager | Southampton | Full Time | £35,000–£42,500 Per Annum

Our client is a family-run property business based in Southampton, founded in 2006, with roots through their parent group dating back to 1983.

They manage a diverse portfolio across Southern Hampshire — from studio apartments to three-bedroom houses — and welcome tenants from all backgrounds, including those on Universal Credit and housing benefits.

They are seeking an experienced Portfolio Manager to oversee and support the strategic growth of a diverse portfolio of over 850 commercial, residential and mixed-use properties.

The Role

This is a hands-on role working closely with the Managing Director and senior stakeholders across all aspects of the business. The successful candidate will play a key role in driving operational excellence, maintaining compliance standards, identifying growth opportunities and managing property-related projects from acquisition through to completion.

The role offers significant responsibility and the opportunity to contribute directly to business growth, portfolio performance and long-term strategic planning.

Key Responsibilities

• Oversee the day-to-day management of a portfolio exceeding 850 commercial, residential and mixed-use properties
• Ensure properties are operated efficiently and in compliance with all relevant regulations
• Monitor portfolio performance and drive initiatives to maximise income and occupancy levels
• Build and maintain strong relationships with tenants, contractors and key stakeholders
• Act as the main point of contact for tenants and contractors
• Coordinate property maintenance, repairs and inspections
• Arrange contractor quotations and oversee completed works
• Conduct property viewings and assist with tenant onboarding
• Manage tenancy agreements, renewals and compliance documentation
• Monitor rent payments and follow up on arrears where required
• Ensure properties comply with all relevant housing, health and safety regulations
• Handle tenant queries and resolve issues promptly and professionally
• Maintain accurate property records and reports
• Manage reactive and planned maintenance programmes
• Appoint and oversee contractors and service providers
• Ensure works are delivered on time, within budget and to the required standard
• Identify opportunities to improve operational efficiency and reduce costs
• Work closely with the Managing Director to support business objectives and long-term strategy
• Assist with acquisitions, property valuations and due diligence processes
• Identify opportunities for asset enhancement, development and revenue growth
• Support commercial leasing activities, including negotiations, renewals and tenant retention
• Support and manage members of the wider property team
• Maintain high standards of service delivery and operational performance
• Assist with process improvements and staff development initiatives
• Contribute to business-wide decision-making and organisational growth

What We’re Looking For

• Proven experience in residential and commercial property management
• Strong understanding of property legislation, compliance and health & safety requirements
• Experience managing contractors and maintenance programmes
• Strong commercial awareness and financial understanding
• Excellent organisation and problem-solving skills
• Ability to manage multiple priorities within a fast-paced environment
• Strong communication skills
• Previous experience in property management, lettings, housing or an estate agency<