POS & Retail (PaaS)- Lead Integration Analyst

As an POS & Retail (PaaS)- Lead Integration Analyst, you will execute the technical setup, deployment, and localization of a custom PaaS integration layer for enterprise POS SaaS transformation programs.
You will play a critical role in adapting global integration architectures to local market requirements, ensuring seamless data flow between POS, ERP (SAP S/4HANA), and CRM platforms while maintaining strict alignment with enterprise standards.

Responsibilities

• Coordinate and execute the rollout of a custom Azure-based PaaS integration layer based on predefined global architectures
• Analyse and configure API and event-driven integration flows for retail entities: Sales, Returns, Inventory, Payments, Product, Pricing
• Define and configure REST APIs, Webhooks, and JSON data transformations aligned with regional data mapping requirements
• Troubleshoot and configure integration flows leveraging Azure services:
• Logic Apps
• Azure Functions
• Service Bus
• Data Factory
• Azure SQL
• Ensure all local configurations adhere to global cloud blueprints and architecture standards
• Facilitate the integration of POS SaaS platforms with enterprise systems (SAP S/4HANA, CRM)
• Execute SIT, UAT, and End-to-End testing for localized integrations to ensure data integrity
• Execute application deployments and manage releases using existing Azure DevOps CI/CD pipelines
• Utilize monitoring and observability tools (Azure Monitor, Splunk) to track integration health and trace data flows
• Ensure local configurations adhere to enterprise-grade security controls and data privacy standards
• Translate local market business requirements into technical configurations and data mappings
• Act as the primary technical liaison between global integration engineering teams, local business stakeholders, and vendors
• Participate in workshops to adapt global integration patterns to local markets without altering the core architecture
• Analyse and resolve complex integration issues, specifically focusing on data routing failures, payload mismatches, and transformation errors
• Identify performance bottlenecks in data flows and suggest optimizations to the core cloud engineering teams
• Ensure system stability during high-pressure go-live and rollout phases
• Drive deployment timelines and coordinate pilot rollouts in local markets
• Provide dedicated hyper-care support during cutovers and production ramp-u
• Communicate project progress, technical risks, and deployment blockers clearly to stakeholders

Profile

• Minimum Bachelors degree in IT/Computer Science or other relevant discipline
• Strong experience in troubleshooting Azure PaaS services (Logic Apps, Functions, Service Bus, Data Factory, Azure SQL)
• Hands-on experience in API integrations, event-driven architecture, and microservices
• Proficiency in REST APIs, JSON, Webhooks, data transformation
• Experience with CI/CD pipelines (Azure DevOps) and IaC (ARM, Bicep, Terraform)
• Knowledge of monitoring tools (Azure Monitor, Splunk, AppDynamics)
• Familiarity with enterprise security standards and SSO configurations
• Experience integrating POS systems with ERP (SAP S/4HANA) and CRM platforms
• Understanding of retail data flows and operations (sales, inventory, payments)
• Experience in retail and large-scale POS transformation programs
• Exposure to multi-country deployments and localization requirements
• Knowledge of event-driven architecture patterns and enterprise integration frameworks
• Strong analytical and problem-solving capabilities
• Ability to perform in fast-paced, high-stakes deployment environments
• Excellent stakeholder communication across global and local teams

 

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