NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in India
6 months ago
Apply with autofill
Apply with autofill
E2M Solutions·IT Services·6 months ago
6 months ago

PPC Team Lead

Ahmedabad, IndiaFull-timeMid · 2-3 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at E2M Solutions

How you compare FREE

?
Your scoreYour score: not yet known
→
64
Top 10%Top 10%: 64 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in India.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organisation powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you

About the role:
The PPC Team Lead is responsible for managing paid advertising accounts end-to-end, including strategy, performance, client communication, and retention. This role ensures that each account aligns with client business goals while driving consistent and measurable growth across platforms such as Google Ads, Meta Ads, and other paid channels.

As a PPC Team Lead, you will serve as the primary point of contact for clients and act as a key bridge between clients and internal PPC delivery teams. You will be accountable for campaign performance, strategic planning, account growth, and building long-term client relationships with E2M Solutions.

Key Responsibilities
  • Own overall PPC account performance, strategy, growth, and client satisfaction.
  • Communicate campaign initiatives, strategies, insights, and opportunities to clients on a weekly and monthly basis.
  • Organize and lead client meetings, including weekly or bi-weekly calls and monthly performance review calls.
  • Manage and optimize programmatic campaigns using DV360 and other programmatic advertising platforms.
  • Work closely with PPC Project Managers and Analysts to ensure campaigns and deliverables are executed on time and as per scope.
  • Identify account expansion, upsell, and cross-sell opportunities to drive account growth.
  • Ensure client expectations are clearly defined, documented, and consistently met.
  • Act as the primary escalation point for client concerns and resolve issues proactively.
  • Focus on client retention through transparent communication and performance-driven execution.
  • Ensure smooth coordination between internal teams and clients.
Required Skills & Experience
  • Strong knowledge of PPC best practices across Google Ads, Meta Ads, and paid social platforms.
  • Experience with PPC reporting, performance analysis, and campaign optimization.
  • Familiarity with tools such as Google Ads, Meta Ads Manager, GA4, Looker Studio, DV360 and conversion tracking tools.
  • Ability to analyze performance data and translate insights into clear, actionable client communication.
  • Excellent verbal and written communication skills for both internal and client-facing interactions.
  • Strong critical thinking and problem-solving skills.
  • Ability to work effectively with cross-functional internal teams.
  • 2–3 years of experience in a client-facing PPC or performance marketing role.
What We Offer
  • A collaborative, inclusive, and growth-focused work culture at E2M Solutions.
  • Opportunity to work with global clients and white-label agency partners.
  • Exposure to high-impact performance marketing campaigns.
  • Flexible work arrangements.
  • Competitive compensation and clear growth opportunities.
IT Services

Company

E2M SolutionsIT Services
Ahmedabad, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from E2M Solutions's careers site·first seen 12 Jun 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Regulations & Norms Team Leader at valeoChennai, India–match not yet calculated
  • Java Team Lead at EurofinsBengaluru, India–match not yet calculated
  • Transfer Agency - Team Lead at State StreetMumbai, India–match not yet calculated
  • SR Team Leader at ConcentrixDelhi NCR, India–match not yet calculated
  • Global Treasury Practice - Treasury Technology, Supervisor at rsmDelhi NCR, India–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Manager jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in United Kingdom