Practice Operations Supervisor
Sign up free to see how well your resume matches this role.
What you'll do
- In partnership with Practice Leadership, manages daily operations of practice(s), ensuring that staff and processes are in place to meet the needs of the patient, customer, financials, and quality focus of the practice.
- Manages and leads a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
- Shares expectations and monitors staff performances of time and attendance, appropriate work behavior, productivity, internal and external customer service and overall performance.
- Coaches and mentors staff to include alignment of practice and productivity goals, sharing goal progress and working with the team on methods to improve.
- Consistently exhibits appropriate leadership behavior and holds self-accountable to expectations.
- Supervises, compiles, analyzes, and manages financial operations of the practice(s) by ensuring appropriate processes, resource management, budget planning, payroll and financial reports.
- Supports revenue cycle functions within the practice, including, but not limited to, insurance verification, authorization, coding, charge entry, work queues and denials reduction efforts.
- Effectively leads approved medium and large-scale projects to enhance operations.
- Serves on special projects/committees or act as department representative as necessary.
- Performs other department-specific duties and other assignments as appropriate.
What they're looking for
- Bachelor’s degree in business, related field, or equivalent experience
- Four years of experience in administrative or office management role
- With Master's degree, two years of experience in administrative or office management role.
Nice to have
- Administrative experience in healthcare or physician practice setting
- Two years of experience in healthcare supervision or management
- Knowledge of electronic medical records
- Experience in budget/financial reporting
- Master's degree
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).
Work Shift
DayWork Day(s)
Monday-FridayShift Start Time
7:30 AMShift End Time
Worker Sub-Type
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- Four years of experience in administrative or office management role
- With Master's degree, two years of experience in administrative or office management role.
Preferred Qualifications
- Administrative experience in healthcare or physician practice setting
- Two years of experience in healthcare supervision or management
- Knowledge of electronic medical records
- Experience in budget/financial reporting
- Master's degree
Education
- Bachelor’s degree in business, related field, or equivalent experience
Certification Summary
- No professional certifications required
Knowledge, Skills, and Abilities
- Strong customer service focus
- Excellent written/verbal and time management skills
- Independent judgment to plan, prioritize, and organize a diversified workload with attention to detail
- Demonstrated ability to coach, train and hold others accountable
- Proficiency in Microsoft Office Suite and other Windows-based applications
Job Responsibilities
- In partnership with Practice Leadership, manages daily operations of practice(s), ensuring that staff and processes are in place to meet the needs of the patient, customer, financials, and quality focus of the practice.
- Manages and leads a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
- Shares expectations and monitors staff performances of time and attendance, appropriate work behavior, productivity, internal and external customer service and overall performance.
- Coaches and mentors staff to include alignment of practice and productivity goals, sharing goal progress and working with the team on methods to improve.
- Consistently exhibits appropriate leadership behavior and holds self-accountable to expectations.
- Supervises, compiles, analyzes, and manages financial operations of the practice(s) by ensuring appropriate processes, resource management, budget planning, payroll and financial reports.
- Supports revenue cycle functions within the practice, including, but not limited to, insurance verification, authorization, coding, charge entry, work queues and denials reduction efforts.
- Effectively leads approved medium and large-scale projects to enhance operations.
- Serves on special projects/committees or act as department representative as necessary.
- Performs other department-specific duties and other assignments as appropriate.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
Job Family
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.