Precinct Conference & Events Executive

Company Description

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.

As part of this precinct, you’ll be joining a collaborative, high-energy that thrives on diversity, creativity, and genuine connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.

Job Description

Reporting to the Precinct Associate Director of Sales, the Precinct Conference & Events Executive is responsible for the end to end planning, coordination and execution of all confirmed conference, events and group accommodation business across Pullman, Novotel and ibis Sydney Olympic Park.

This role is responsible for developing and maintaining strong client relationships to ensure exceptional customer satisfaction while delivering seamless event experiences from the completion of the sales handover through to event delivery, billing and post-event follow-up. The successful candidate will take ownership of all event coordination activities, working closely with clients and hotel operational teams to ensure events are executed to the highest standard while maximising commercial opportunities and driving repeat business.

What you'll be doing:

• Managing the end to end coordination of confirmed conference and event business, from sales handover and planning through to on-site execution and post-event follow-up.
• Building and maintaining strong relationships with conference and event clients to drive repeat business and long-term partnerships.
• Meeting and hosting clients before, during and after events to ensure service excellence and identify future opportunities.
• Handling conference and event enquiries and communications professionally across phone, email and online channels.
• Proactively identifying opportunities to maximise revenue through upselling, menu enhancements, room utilisation and value-added offerings.
• Coordinating and hosting client site inspections, familiarisations and showcase events.
• Maintaining ownership of BEO standards, ensuring event documentation is accurate, detailed and distributed in accordance with best practice.
• Collaborating closely with Food & Beverage, Kitchen, Banquets, Front Office and Reservations teams to deliver seamless events.
• Maintaining accurate client information, event details and financial records within Delphi and other hotel systems.
• Managing event postings, invoicing and financial reconciliation to ensure revenue is accurately captured and reported.

Qualifications

What you'll bring:

• Minimum 2 years' experience within Conference & Events, Hospitality Sales or a similar hotel-based environment.
• Tertiary qualifications in hospitality management or similar
• Previous experience coordinating and managing conference and event business from enquiry through to event delivery.
• Exposure to reactive and/or proactive sales environments within hospitality.
• Experience using Delphi, hotel property management systems or similar event management platforms (highly regarded).
• Exceptional communication, negotiation, networking and relationship-building skills.
• A thorough understanding of the conference and events market and emerging industry trends.
• Outstanding organisational and time management skills, with the ability to manage multiple priorities simultaneously.
• A proactive and self-motivated approach with the ability to work independently.
• Strong attention to detail and problem-solving skills.
• A passion for hotel operations and delivering exceptional guest experiences.

Additional Information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Why Join the Sydney Olympic Park Precinct?

• Be part of a collaborative, multi-brand precinct team in a dynamic location.
• Enjoy exclusive staff benefits such as $5 duty meals, complimentary coffee and free parking on non major event days.
• Be part of a vibrant, high energy precinct with Sydney's biggest events right on your doorstep.