Principal Consultant - Application Dynamics - Dynatrace
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What you'll do
- Own end to end Major/critical Incidents and drive it’s resolution over call/bridge along with SME, Vendors and customer to quickly restore the service.
- Participate in incidents management meeting.
- Handle the crisp customer communication over email/call.
- Update status to customer leadership team.
- Work in a management consulting environment that requires regular travel.
- Connect and manage client.
What they're looking for
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in IT Security
Nice to have
- At least 9 years of experience in technology consulting, enterprise architecture
- Should have knowledge on various Application dynamics product.
- At Least 7 Years of experience working with Dynatrace, Nagios, Splunk tools.
- Should be excellent communication skills, Presentation skills, Stakeholder management skills.
- He/she should require to own end to end Major/critical Incidents and drive it’s resolution over call/bridge along with SME, Vendors and customer to quickly restore the service.
- Should be able to participate in incidents management meeting, handle the crisp customer communication over email/call, should be able to update status to customer leadership team.
- Financial Domain Knowledge
- Exceptional communications capabilities, giving presentations, and speaking publicly. Must be approachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technology focused environment. Possess strong analytical and troubleshooting skills.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description
Hi,
I hope you are doing good.
I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss .
Role: Principal Consultant - Application Dynamics - Dynatrace
Duration: Full TIme
Location : Tampa, FL
Qualifications
Basic
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience in IT Security
Preferred
• At least 9 years of experience in technology consulting, enterprise architecture
• Should have knowledge on various Application dynamics product.
• At Least 7 Years of experience working with Dynatrace, Nagios, Splunk tools.
• Should be excellent communication skills, Presentation skills, Stakeholder management skills.
• He/she should require to own end to end Major/critical Incidents and drive it’s resolution over call/bridge along with SME, Vendors and customer to quickly restore the service.
• Should be able to participate in incidents management meeting, handle the crisp customer communication over email/call, should be able to update status to customer leadership team.
• Financial Domain Knowledge
• Exceptional communications capabilities, giving presentations, and speaking publicly. Must be approachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technology focused environment. Possess strong analytical and troubleshooting skills.
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel
• Ability to Connect and manage client
Qualifications
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company
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