EBay·1 month ago
1 month ago
Principal, UX Research Systems
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What you'll do
- Define and lead eBay’s long-term vision for UX Research Systems and Operations
- Drive the transformation of research operations
- Modernise platforms and processes to enable enterprise-scale customer insights
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join us as Principal, UX Research Systems to define and lead eBay’s long-term vision for UX Research Systems and Operations. Drive the transformation of research operations, modernising platforms and processes to enable enterprise-scale customer insights. Ideal for an experienced leader in UX Research Systems with a strong background in scaling research operations and driving strategic change.
Skills
- ux research operations
- customer insights infrastructure
- panel management
- participant recruitment
- incentive programs
- compliance programs
- research technology platforms
- self-service research platforms
- ai-enabled research
- automation
- data quality improvement
- operational excellence
- change leadership
- cross-functional leadership
- executive influence
- strategic execution
- analytical rigor
- vendor management
- governance
- privacy compliance
- process improvement
- platform transformation
- enterprise-wide initiative
Company
EBay
Toronto, Canada
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