Process Associate
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What you'll do
- Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns.
- Adaptive to the project environment & execute the tasks independently.
- Quick learner with the ability to handle calls independently.
- Willing to work with flexible week-off with Shift timings covering 24/7.
- Provide support in English, Hindi and Kannada.
- Utilize Basic Knowledge in MS Excel and analytical skills.
What they're looking for
- Any Graduate Degree or equivalent
- Minimum 1year experience in any customer service domain with multi-lingual voice campaigns
- Proficient in Hindi/English and a regional language (Kannada)
Nice to have
- Any other Indian regional language knowledge would be an added advantage
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Roles & Responsibilities :
Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns. Adaptive to the project environment & execute the tasks independently. Quick learner with the ability to handle calls independently
Willing to work with flexible week-off with Shift timings covering 24/7.
The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada. English: Excellent verbal and written communication skill Hindi: Excellent verbal communication skill Kannada: Excellent verbal communication skill
Any other Indian regional language knowledge would be an added advantage
Basic Knowledge in MS Excel and analytical skills
Qualifications
Educational qualification:
Any Graduate Degree or equivalent
Experience :
Minimum 1year experience
Mandatory/requires Skills :
Proficient in Hindi/English and a regional language
Preferred Skills :
Additional Information
Willing to work with flexible week-off with Shift timings covering 24/7.
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.