Product Manager, AI Experience
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About this role
About Hone
Hone is an online medical clinic at the forefront of transforming healthcare and enhancing longevity. We use cutting-edge scientific advancements to empower men and women to take control of their health and unlock their full potential. Our people are the heart of everything we do and drive our success. We approach every project through our brand values:
- Fight for the Customer
- Execute Ruthlessly
- Communicate Candidly, Clearly, and Kindly
- Collaborate Selflessly
- Practice Calculated Risk-Taking
- Maximize Joy and Gratitude
Hone has been fully virtual from day one and will continue to be a remote-first employer.
Our Ideal Candidate
Our ideal candidate is a mission-driven, motivated multi-tasker who is invested in work that is fulfilling and impactful. They embrace change and tackle challenges with enthusiasm. They have an “all-in” disposition towards work, understanding that we are a fast-paced, high-growth organization with evolving priorities. They can excel at both independent tasks and collaborative work, leading with clear and candid communication. They exhibit humble leadership—the ability to drive initiatives forward while remaining excited about continuous learning and development opportunities. They feel strongly about being part of a team that advocates for people to live longer and better lives.
About The Role
As Product Manager, AI Experience, your mission is to make every patient's experience feel personal and intelligent - from proactive insights to conversational chat. You will report directly to the Head of Product Management and partner with our design, engineering, and clinical teams to bring these moments to life across the patient journey.
What You’ll Do
- Own the roadmap for AI Experience - spanning AI-generated insights, chat, memory, and personalization
- Define and track engagement success metrics (e.g., engagement, retention, satisfaction)
- Perform qualitative and quantitative research to understand where and how patients can benefit from a more intelligent Hone experience
- Collaborate closely with design, engineering, clinical and other product teams to weave AI into various parts of the patient journey
- Partner with engineering on prompt design and model behavior to continuously improve how the AI understands and responds to patients
- Measure the success of launched features and develop data-driven solutions for improvement
About You
- 3+ years of product management experience in a fast-paced, high-growth environment
- Experience shipping AI-powered consumer features — prompt design, model behavior, or conversational product experiences
- Analytical mindset with demonstrated ability to use data to drive product decisions and measure success
- Self-starter who proactively identifies opportunities to improve the product and user experience
- Experience managing complex cross-functional projects involving engineering, design, and operational teams
- Excellent communication and leadership skills
- Deep personal interest in health and longevity
Compensation Range
$130,000 - $160,000 based on location and experience
Benefits*
Hone wants our team to be in the best condition of their lives, so we offer a range of benefits including:
- A remote-first work environment
- Competitive compensation and equity options
- Health, dental, and vision insurance coverage
- Short-term disability and basic life coverage
- Flexible Spending Accounts (FSAs)
- Lifestyle Spending Accounts (LSAs)
- We follow federal holidays and have uncapped time off for exempt employees
- Budget for the technology tools you need (laptop, monitor, and/or special software)
- A focus on company-sponsored activities to foster engagement (both virtual and in-person)
- Waived membership fees for any Hone team members utilizing Hone products
*These benefits are available to full-time, regular employees, and not to independent contractors, part-time employees, temporary employees, or interns.
We are proud to be an equal-opportunity workplace committed to building a team culture that celebrates diversity and inclusion. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.
Company
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