IDFC FIRST Bank·3 days ago
3 days ago
Product Manager-Debit Cards
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What you'll do
- Gain a deep understanding of customer experience, identify, and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
- Create product vision both internally and with key external partners.
- Develop product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Work closely with technology and operations teams to deliver with quick time-to-market and optimal resources.
- Drive product launches in collaboration with internal stakeholders.
- Evaluate and drive promotional plans to ensure consistency with product line strategy and effective messaging.
- Manage and liaise with internal and external partners/stakeholders.
- Act as a product specialist to build awareness and understanding.
- Align closely with Customer Service and Onboarding to build and maintain a strong customer experience.
- Product training and awareness
What they're looking for
- Graduate – Any
- Postgraduate –MBA
- Minimum of 4 years in Banking
- Strong understanding of Debit Card products
- Knowledge of Debit EMI programs, tokenization, card security, and contactless payments
- Ability to work with cross-functional teams.
- Excellent communication and stakeholder management skills
- Analytical and problem-solving mindset
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Requirements
About the Role
The Product Manager will be responsible for the strategy, roadmap, and feature definition of a product and product line. This role includes product development, marketing, and forecasting profit and loss (P&L) responsibilities. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, build, and roll-out products aligned to the vision and strategy of the Debit Cards business.
Key Responsibilities
Primary Responsibilities
- Gain a deep understanding of customer experience, identify, and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
- Create product vision both internally and with key external partners.
- Develop product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Work closely with technology and operations teams to deliver with quick time-to-market and optimal resources.
- Drive product launches in collaboration with internal stakeholders.
- Evaluate and drive promotional plans to ensure consistency with product line strategy and effective messaging.
- Manage and liaise with internal and external partners/stakeholders.
- Act as a product specialist to build awareness and understanding.
- Align closely with Customer Service and Onboarding to build and maintain a strong customer experience.
Secondary Responsibilities
- Product training and awareness
- Channel support and query resolution.
- Customer communication
Managerial & Leadership Responsibilities
- Stakeholder management to create solutions through collaborations
- Problem-solving approach.
What We Are Looking For
Education
- Graduate – Any
- Postgraduate –MBA
Experience
- Minimum of 4 years in Banking
Skills and Attributes
- Strong understanding of Debit Card products
- Knowledge of Debit EMI programs, tokenization, card security, and contactless payments
- Ability to work with cross-functional teams.
- Excellent communication and stakeholder management skills
- Analytical and problem-solving mindset
Company
IDFC FIRST Bank
Mumbai, India
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