Product Manager, Intake & Enrollment
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What you'll do
- Own the capabilities, workflows, and experiences that support the earliest stages of the customer journey, from referral and enrollment through qualification and intake.
- Work closely with case managers, care coordinators, providers, health plans, and internal operations teams to streamline processes, reduce friction, and improve customer outcomes.
- Partnering with engineering, research, design, analytics, and business stakeholders, translate customer, user, and operational insights into scalable solutions that improve efficiency, conversion, and service delivery.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
As a Product Manager, Intake & Enrollment at Mom's Meals, you'll own the capabilities, workflows, and experiences that support the earliest stages of the customer journey, from referral and enrollment through qualification and intake. You'll work closely with case managers, care coordinators, providers, health plans, and internal operations teams to streamline processes, reduce friction, and improve customer outcomes.
Partnering with engineering, research, design, analytics, and business stakeholders, you'll translate customer, user, and operational insights into scalable solutions that improve efficiency, conversion, and service delivery. Salesforce will be a core platform within your product domain, requiring a strong understanding of CRM-driven workflows, customer experiences, and operational processes. This role is ideal for a product manager who enjoys solving operational challenges, improving workflow efficiency, and creating seamless experiences at the front door of the customer journey.
Salary range: $110,000-130,000 plus 10% bonus
Company
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