Allianz·4 days ago
4 days ago
Product Owner - Customer Operations
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What you'll do
- Lead a complex, cross-functional squad focused on delivering AI-driven digital solutions for customer operations
- Drive product ownership, agile delivery, and stakeholder engagement
What they're looking for
- Deep contact centre expertise
- Strong understanding of AI and digital transformation
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are recruiting a Product Owner – Customer Operations to lead a complex, agile squad focused on delivering AI-driven digital solutions for customer operations. Drive product ownership, stakeholder engagement, and operational transformation. Ideal for experienced professionals in international contact centre management with strong technical and business acumen.
Skills
- product ownership
- agile methodology
- customer operations
- ai technologies
- stakeholder management
- process improvement
- data analytics
- change management
- compliance management
- risk management
- ai governance
- machine learning
- business transformation
- operational readiness
- user training
- documentation
- kpi tracking
- cross-functional team leadership
- vendor management
- platform implementation
- business analysis
- scrum master
- process engineering
- it collaboration
- financial services industry knowledge
Company
Allianz
Dublin, Ireland
Company facts come from this company's own listings. We only show what the postings themselves carry.