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Jobs / Customer Service Manager in Ireland
5 hours ago
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GR
Grouper·5 hours ago
5 hours ago

Product Roadmap Director

Dublin, IrelandFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • product management
  • strategic portfolio management
  • product strategy
  • product roadmap

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What you'll do

  • Strategic Portfolio Management: Responsible for the strategic planning and management of the entire Grouper product portfolio.
  • Product Line Identification: Identify product lines to deliver against the product strategy.
  • Process Improvement: Maintain and enhance new product development frameworks and processes to incorporate innovation and insight from across the organisation.
  • Emerging Technologies: Maintain a strategic perspective on emerging research and innovation developments, particularly in privacy-enhancing technologies.
  • Alignment and Communication: Ensure vision and goals of new product development are consistently articulated and understood across delivery teams.
  • Process Improvement: Play a key role in improving delivery and execution processes.
  • Collaboration with Product Marketing: Work closely with Product Marketing to ensure flawless execution of new product and feature launches.
  • Team Leadership: Challenge and motivate the team, aligning goals and objectives with the product strategy and their professional development needs.
  • Product Prioritisation: Ensure product prioritisation is strategically aligned and supported by robust business case and return on investment data.
  • Market Evaluation: Evaluate competitor, market, and customer trends to inform product roadmaps.
  • Roadmap Development: Empower the team to develop and maintain product development roadmaps for each product line, ensuring visibility across the organisation.
  • Vision and Strategy: Maintain and refine the product vision based on corporate objectives, articulating a clear product strategy aligned with these objectives.

What they're looking for

  • 8+ years of experience leading product teams in enterprise B2B software products/SaaS, preferably with big data experience.
  • Demonstrable experience in developing and executing new product development/product prioritization frameworks and processes.
  • Advanced analytical and quantitative reasoning capabilities, leveraging customer, market, and financial data to inform product strategies.
  • Ability to understand complex technical propositions and solutions. A technical background in business analysis, engineering, data, or data science is beneficial.
  • Excellent written and oral communication skills, with the ability to rapidly build credibility at the C-suite level.
  • Delivery and goal focus with a drive to produce products that have a meaningful impact on customers and the business.
  • University degree, preferably in business, information systems, or computer science.
  • A passion for developing products that make a difference to the customer and the business.
  • Highly adaptive and flexible with a background in leading teams through periods of ambiguity and uncertainty.
  • Proven track record in delivering high-value proposition products to market, ideally with first-to-market experience.
  • Demonstrable experience in developing and maintaining multi-year product roadmaps with multiple parallel product streams in a fast-paced environment.

Nice to have

  • Experience in HRIS and/or GRC (Governance, Risk, Compliance) organisations is advantageous.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

 

💼 The Scoop on the Role:


Grouper is currently seeking a Head of Product Management to lead our team of Product Managers/Owners. This role is pivotal in defining and growing our product offerings in the market. We're looking for a dynamic individual who can drive our product vision and strategy, shape our various product lines, and oversee the execution of our product roadmap.


Here's what awaits you in this exhilarating role:



  • Strategic Portfolio Management: Responsible for the strategic planning and management of the entire Grouper product portfolio.
  • Product Line Identification: Identify product lines to deliver against the product strategy.
  • Process Improvement: Maintain and enhance new product development frameworks and processes to incorporate innovation and insight from across the organisation.
  • Emerging Technologies: Maintain a strategic perspective on emerging research and innovation developments, particularly in privacy-enhancing technologies.
  • Alignment and Communication: Ensure vision and goals of new product development are consistently articulated and understood across delivery teams.
  • Process Improvement: Play a key role in improving delivery and execution processes.
  • Collaboration with Product Marketing: Work closely with Product Marketing to ensure flawless execution of new product and feature launches.
  • Team Leadership: Challenge and motivate the team, aligning goals and objectives with the product strategy and their professional development needs.
  • Product Prioritisation: Ensure product prioritisation is strategically aligned and supported by robust business case and return on investment data.
  • Market Evaluation: Evaluate competitor, market, and customer trends to inform product roadmaps.
  • Roadmap Development: Empower the team to develop and maintain product development roadmaps for each product line, ensuring visibility across the organisation.
  • Vision and Strategy: Maintain and refine the product vision based on corporate objectives, articulating a clear product strategy aligned with these objectives.




📈What We're Looking For: Product Extraordinaire! Are you prepared to lead the charge in shaping the future of our product lineup? Here's what we're searching for:


  • Experience: 8+ years of experience leading product teams in enterprise B2B software products/SaaS, preferably with big data experience.
  • Process Development: Demonstrable experience in developing and executing new product development/product prioritization frameworks and processes.
  • Analytical Skills: Advanced analytical and quantitative reasoning capabilities, leveraging customer, market, and financial data to inform product strategies.
  • Technical Acumen: Ability to understand complex technical propositions and solutions. A technical background in business analysis, engineering, data, or data science is beneficial.
  • Communication Skills: Excellent written and oral communication skills, with the ability to rapidly build credibility at the C-suite level.
  • Goal Focus: Delivery and goal focus with a drive to produce products that have a meaningful impact on customers and the business.
  • Education: University degree, preferably in business, information systems, or computer science.
  • Passion for Product: A passion for developing products that make a difference to the customer and the business.
  • Adaptability: Highly adaptive and flexible with a background in leading teams through periods of ambiguity and uncertainty.
  • Market Success: Proven track record in delivering high-value proposition products to market, ideally with first-to-market experience.
  • Roadmap Development: Demonstrable experience in developing and maintaining multi-year product roadmaps with multiple parallel product streams in a fast-paced environment.



🎲 The Perfect Match: If you possess some of these skills, Grouper is excited to hear from you! 


  • Industry Experience: Experience in HRIS and/or GRC (Governance, Risk, Compliance) organisations is advantageous.



🚀Meet Grouper:

We are our customers' trusted partner in the exciting world of safeguarding data, strengthening cybersecurity, and strategic consulting.  We lead the way in ensuring data integrity, securing information, and navigating regulatory compliance with confidence. With a blend of technical expertise and clever thinking, we redefine GRC and IT strategies, empowering organisations to shine. From wielding cyber-superpowers to mastering security frameworks like ISO 27001:2013 and NIST, we're certified wizards ready to chart a course to success, strengthen defenses, and turn challenges into opportunities to excel.


So whether our customers are battling cyber dragons or navigating the tumultuous seas of change, Gruper is their trusted ally on the journey to greatness.


🎉💬 Join Grouper:

Join us at Grouper and be part of a pioneering team shaping the future of GRC and HRIS services. If you're ready to contribute your skills and passion to our dynamic startup environment, we invite you to submit your CV and embark on an exciting journey with us.🥇


Company

GR
Grouper
Dublin, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Grouper's careers site·first seen 21 Sept 2026·last verified 21 Sept 2026·How we source jobs

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