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1 month ago
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Causeway-1588594217·1 month ago
1 month ago

Product Specialist

Middlesbrough, United KingdomHybridMid · 2-5 yearsProduct Support Specialist

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Must-have skills for this role

  • agile
  • product backlog
  • user stories
  • communication

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About this role

Product Specialist

Remote - UK

Do you want to help shape software that affects thousands of lives?

Who are we?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

Purpose

The Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes through effective backlog management and close collaboration with cross-functional teams.

Combining strong product delivery capability with deep industry expertise, this role ensures that solutions are both technically robust and aligned to real-world customer needs. The Product Specialist plays a critical role in enabling efficient delivery while acting as a subject matter expert within their domain.

Key Responsibilities

Backlog Ownership & Refinement

  • Own, manage, and continuously refine the product backlog to ensure it is clear, prioritised, and actionable

  • Translate product strategy and discovery insights into well-defined user stories and acceptance criteria

  • Ensure backlog items meet Definition of Ready (DoR) and align with delivery goals

Delivery Planning & Execution

  • Lead backlog refinement and sprint planning, ensuring clarity of priorities and scope

  • Support the team in delivering high-quality increments aligned to defined outcomes

  • Contribute to release planning and ensure readiness for deployment

Team Enablement & Collaboration

  • Act as the primary point of contact for the development team for requirements clarification

  • Work closely with Engineering, QA, and Design to ensure smooth and efficient delivery

  • Remove ambiguity and unblock teams to maintain delivery momentum

Quality & Acceptance

  • Validate delivered work against acceptance criteria and Definition of Done (DoD)

  • Ensure quality standards are met in collaboration with QA and stakeholders

  • Support user acceptance testing (UAT) and release sign-off processes

Stakeholder & Feedback Management

  • Collaborate with stakeholders to gather requirements and feedback

  • Ensure stakeholder needs are reflected in backlog prioritisation

  • Communicate delivery progress, risks, and changes effectively

Performance Monitoring & Continuous Improvement

  • Monitor product performance and delivery metrics to identify improvement opportunities

  • Feed insights into backlog prioritisation and future iterations

  • Contribute to continuous improvement of agile processes and team effectiveness

Domain & Industry Expertise

  • Act as a subject matter expert (SME) within your product domain, maintaining deep knowledge of industry practices, customer workflows, and trends

  • Apply industry expertise to shape requirements, challenge assumptions, and improve solution design

  • Ensure delivered features reflect real-world customer use and industry best practice

  • Partner with customers and stakeholders as a trusted advisor for domain-specific insight

  • Carry out specialist domain specific tasks relevant to your product

Key Skills, Experience and Qualifications

Product Delivery & Agile Expertise

  • Experience as a Product Owner, Business Analyst, or similar role in an agile environment

  • Strong understanding of agile methodologies (Scrum, Kanban) and product development practices

  • Ability to translate product strategy into clear, actionable user stories and deliverables

  • Experience managing and prioritising a product backlog

Industry & Domain Expertise

  • Experience working closely with customers or within the industry

  • Ability to apply domain expertise to shape requirements and improve solutions

  • Understanding of relevant regulatory, commercial, or operational considerations (where applicable)

  • Recognised as a trusted source of domain knowledge by stakeholders

Analytical Thinking & Problem Solving

  • Strong analytical and problem-solving skills with attention to detail

  • Ability to use data and feedback to inform decisions and improvements

Collaboration & Communication

  • Strong communication skills, with the ability to translate complex concepts into clear requirements

  • Proven ability to work effectively with cross-functional teams

  • Confidence engaging with stakeholders and customers

Quality & Delivery Focus

  • Experience working closely with engineering and QA to ensure high-quality delivery

  • Strong understanding of DoR and DoD

  • Ability to balance delivery pace with quality

Tools & Technical Familiarity

  • Familiarity with tools such as Jira, Azure DevOps, Confluence or similar

  • Comfortable working with technical teams and understanding dependencies and constraints

What you get from us:

If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition.

Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

Our Values

We are United. As part of a team, we’re better together.

We are Agile. Be the change, we’re on a journey.

We are Trusted. Do the right thing, we own this.

We are Driven. Get stuck in, we make it happen.

Benefits

As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars.

  • 25 days annual leave + public holidays, increasing with length of service.

  • 4% matched pension.

  • Income protection and life assurance.

  • Access to our award-winning benefits platform.

  • We take mental health seriously and have a dedicated EAP available 24/7.

  • £100 allowance towards a fitness club.

  • Dell discounts.

  • Private Medical Insurance.

  • Paid study leave + volunteering days.

  • Car Scheme.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Company

Causeway-1588594217
Middlesbrough, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Causeway 1588594217's careers site·first seen 29 Jul 2026·last verified 9 Sept 2026·How we source jobs

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