Product Support Operations Manager (Retrofit, Repair, Mod & Maint)
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What you'll do
- Manages employees performing customer support, logistics, technical, retrofit, repair, modification and maintenance activities within Product Support.
- Develops and executes project and process plans, implements policies and procedures and sets operational goals.
- Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.
- Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
- Provides oversight and approval of technical approaches, products and processes.
- Manages, develops and motivates employees.
What they're looking for
- Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”
- 5+ years of experience in systems deployment and logistics/sustainment processes
- 5+ years of experience working on the Ground-based Midcourse Defense (GMD) program
- 5+ years of experience in Service Engineering, Field Service, Maintenance Engineering, or Customer/Logistics Support
- 3+ years of experience preparing and presenting to executives, senior leadership, and external customers
- Willing and able to travel up to 25% domestically
- Active U.S. Secret Security Clearance (U.S. Citizenship Required)
Nice to have
- Formal process improvement certification (e.g., Lean, Six Sigma)
- Prior experience as the technical authority, subject matter expert, or direct field/technical supervisor
- Program or project management cert
- Familiar with Boeing management and HR systems
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company:
Boeing Aerospace OperationsBoeing Global Services is seeking a Product Support Operations Manager (Retrofit, Repair, Mod & Maint) This position will support the Ground Based Mid-Course Defense (GMD) program. The GMD system is operationally capable to defend the homeland against long-range ballistic missile attacks. Travel will be required to Vandenberg, CA on a quarterly basis. Position is in Fort Greely, AK .
Position responsibilities
Manages employees performing customer support, logistics, technical, retrofit, repair, modification and maintenance activities within Product Support.
Develops and executes project and process plans, implements policies and procedures and sets operational goals.
Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.
Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
Provides oversight and approval of technical approaches, products and processes.
Manages, develops and motivates employees.
To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.
Basic Qualifications (Required Skills / Experience)
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”
5+ years of experience in systems deployment and logistics/sustainment processes
5+ years of experience working on the Ground-based Midcourse Defense (GMD) program
5+ years of experience in Service Engineering, Field Service, Maintenance Engineering, or Customer/Logistics Support
3+ years of experience preparing and presenting to executives, senior leadership, and external customers
Willing and able to travel up to 25% domestically
Preferred Qualifications (Desired Skills / Experience):
Degree – any Formal process improvement certification (e.g., Lean, Six Sigma). Prior experience as the technical authority, subject matter expert, or direct field/technical supervisor Program or project management cert Familiar with Boeing management and HR systems
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $121,550– $164,450
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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