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Jobs / Customer Service Manager in Canada
28 days ago
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Ubisoft·Gaming·28 days ago
28 days ago

Production Director - Services

Montreal, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • team management
  • visual production
  • leadership
  • content delivery

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Apply faster with autofill FREEUbisoft uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!

Job Description

As a Production Director - Services at Ubisoft Montréal, you will oversee production activities for the Hélix graphics team. You will support the delivery of visual production services, including key art, thumbnails, codex assets, and style guides, while helping teams maintain efficient workflows, high-quality standards, and alignment with production priorities.

What you’ll do

  • Define your team’s mission, priorities, objectives, and production roadmaps in collaboration with management
  • Coordinate the production of graphics deliverables including key art, thumbnails, codex assets, and style guides
  • Establish and communicate clear production processes and operational frameworks across teams and projects
  • Anticipate production needs related to visual content, quality standards, and delivery timelines
  • Build and maintain development plans aligned with production priorities, resources, and budget considerations
  • Organize and oversee production activities while balancing competing schedules and priorities
  • Monitor the progress and quality of key deliverables and communicate updates to stakeholders and production partners
  • Identify production risks and implement mitigation plans to support timelines, scope, and quality expectations
  • Improve and maintain workflows, production tools, and collaboration practices with internal partners
  • Support and mentor managers within the department while contributing to team structure and resource planning

Qualifications

What you bring to the team

  • Experience managing teams within a production or creative services environment
  • Knowledge of visual production pipelines and content delivery workflows
  • Understanding of graphic production deliverables such as key art, style guides, and promotional assets
  • Ability to coordinate multiple priorities across complex production schedules
  • Strong communication and stakeholder collaboration skills
  • Ability to assess risks and support effective problem resolution
  • Experience working with cross-functional creative and production teams
  • Organized and collaborative approach to leadership and team development

What to send our way

  • Your CV highlighting relevant skills and experiences
  • Portfolio or examples of relevant production or visual content projects
Gaming

Company

UbisoftGaming
Montreal, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Ubisoft's careers site·first seen 24 Aug 2026·last verified 21 Sept 2026·How we source jobs

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