Professional Services Technical Consultant

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Professional Services Technical Consultant

About your role:

As a Professional Services Technical Consultant, you will leverage your expertise in ACH technologies to provide exceptional support to financial institutions. You will install, configure, and troubleshoot Fiserv products, working closely with cross-functional project teams. Your role as a technical consulting professional will be critical in ensuring the success of Payments application projects and providing top-notch support to our clients.

What you'll do:

• Present yourself confidently in all customer-facing situations and provide excellent support to financial institution clients.
• Lead technical aspects of project-based assignments and act as the Fiserv expert on the ACH team.
• Work with cross-functional project teams to install and test high availability Payments applications.
• Install, configure, troubleshoot, and conduct smoke tests on Fiserv products using technologies such as JAVA, J2EE, Spring Boot, and web services.
• Provide technical platform support documentation as part of project deliverables.

Experience you'll need to have:

• 6+ years of experience in installing, configuring, and troubleshooting JAVA, J2EE, Spring Boot, and web services.
• 6+ years of experience with ACH APIs, specifically PEP+ Direct API, Exchange, and CommonView.
• 6+ years of experience in project management using Agile methodologies.
• Bachelor’s degree in Computer Science or a related field, and/or equivalent military experience.

Experience that would be great to have:

• 5+ years of experience with high availability Payments applications.
• 5+ years of experience in crafting technical platform support documentation.
• 5+ years of experience in client-facing technical leadership roles.
• Professional certifications relevant to ACH technologies or project management.
• Familiarity with Fiserv products and services.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$109,500.00 - $180,000.00

These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.