Iamneo·23 days ago
23 days ago
Program Manager
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What you'll do
- Coordinate with trainers and internal teams to confirm schedules and resolve conflicts
- Ensure the right trainers are assigned to the right sessions for each program
- Act as the day-to-day point of contact for the client/campus coordinator on program status
- Send regular updates and proactively surface issues before they escalate
- Track attendance, session completion, and adherence to the agreed schedule
- Escalate quality or compliance gaps to leadership in a timely manner
- Identify risks — trainer unavailability, scope changes, client escalations — early
- Drive risks to resolution, looping in the Ops lead/manager when needed
- Maintain up-to-date status reports/dashboards for assigned programs
- Share progress in review meetings with relevant stakeholders
- Follow established templates for program setup, including day-wise task creation across program types
- Suggest process improvements based on on-ground delivery experience
What they're looking for
- Any degree
- 3+ years of experience in program/project management, training operations, or client delivery roles
- Strong Excel and reporting/dashboarding skills
- Must be based in Coimbatore or willing to relocate; on-site role
Nice to have
- Prior experience managing campus or corporate training engagements preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Title: Program Manager – Group Operations
Location: Bangalore
Workplace Type: On-site
Employment Type: Full-time
About iamneo
Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.
We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors such as ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates and leading institutions across India.
Our core product suite — NeoPAT, NeoColab, NeoHire, and NeoCoder — powers talent transformation for enterprises and institutions across India.
If you are driven by innovation and want to shape the future of tech learning in India — iamneo is where you belong.
About the Role
We are looking for an experienced Program Manager to own end-to-end execution of assigned training delivery programs — including campus and corporate engagements, placement training tracks, and global certification programs. You'll be accountable for ensuring each program runs on schedule, within scope, and to quality standards, from kickoff through to completion.
Key Responsibilities
Trainer & Resource Coordination
- Coordinate with trainers and internal teams to confirm schedules and resolve conflicts
- Ensure the right trainers are assigned to the right sessions for each program
Stakeholder Communication
- Act as the day-to-day point of contact for the client/campus coordinator on program status
- Send regular updates and proactively surface issues before they escalate
Quality & Compliance Checks
- Track attendance, session completion, and adherence to the agreed schedule
- Escalate quality or compliance gaps to leadership in a timely manner
Risk & Issue Management
- Identify risks — trainer unavailability, scope changes, client escalations — early
- Drive risks to resolution, looping in the Ops lead/manager when needed
Reporting
- Maintain up-to-date status reports/dashboards for assigned programs
- Share progress in review meetings with relevant stakeholders
Process Adherence & Improvement
- Follow established templates for program setup, including day-wise task creation across program types
- Suggest process improvements based on on-ground delivery experience
What We're Looking For
- Ownership Mindset: Comfortable being fully accountable for a program's schedule, scope, and quality — end to end
- Stakeholder Management: Confident communicating directly with client/campus coordinators, managing expectations and surfacing issues early
- Risk Awareness: Able to spot delivery risks ahead of time and drive them to closure rather than waiting for escalation
- Process Discipline: Comfortable working within established templates and frameworks, while contributing ideas for improvement
- Multi-Program Handling: Able to manage several concurrent programs/clients without losing track of details
Qualifications & Eligibility
- Any degree
- 3+ years of experience in program/project management, training operations, or client delivery roles
- Strong Excel and reporting/dashboarding skills
- Prior experience managing campus or corporate training engagements preferred
- Must be based in Coimbatore or willing to relocate; on-site role
Company
Iamneo
Bengaluru, India
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