Program Manager - Forestry (Australia & New Zealand)
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What you'll do
- Lead and develop the Forestry team, driving program performance, development initiatives and alignment with business objectives.
- Manage the delivery and ongoing compliance of forestry certification and audit programs, including certification and second-party audits.
- Support business growth through the development of new certification programs, service offerings and customer opportunities.
- Collaborate with Sales, Business Development and Key Account teams to support customer engagement and commercial outcomes.
- Ensure operational excellence through effective audit review and approval, record management, reporting and customer support.
- Design and deliver training to maintain team competency and support program requirements.
- Monitor program performance, track KPIs and contribute to strategic planning and continuous improvement activities.
- Build and maintain strong relationships with clients, industry stakeholders and internal teams.
- Maintain competency as a File Reviewer and Certification Decision Maker in line with program requirements.
- Promote a culture of integrity, professionalism, quality and compliance in accordance with SGS policies and standards.
What they're looking for
- Experience leading teams and building strong customer and stakeholder relationships.
- Experience in auditing, certification, compliance or a related industry.
- Strong communication, organisational and problem-solving skills.
- A customer-focused and commercially minded approach.
- Confidence using computer systems, databases and reporting tools.
- Tertiary qualifications or equivalent relevant training.
- Forestry Trainer/Auditor technical qualifications and Lead Auditor recognition.
- A current valid driver's licence.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Description
SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.
Job Description
About the Role
As the Program Manager Forestry, you will lead SGS's forestry certification programs across Australia and New Zealand, driving program delivery, technical excellence and business growth across a diverse portfolio. You will play a key role in the development and deployment of forestry services, providing sales support, training, project review and auditing services across programs including Forest Management, FSC CoC, PEFC, RSPO and EUDR. Working closely with clients, auditors and internal stakeholders, you will ensure program integrity, maintain compliance requirements and support the continued success and growth of SGS's forestry certification services.
Key Responsibilities
- Lead and develop the Forestry team, driving program performance, development initiatives and alignment with business objectives.
- Manage the delivery and ongoing compliance of forestry certification and audit programs, including certification and second-party audits.
- Support business growth through the development of new certification programs, service offerings and customer opportunities.
- Collaborate with Sales, Business Development and Key Account teams to support customer engagement and commercial outcomes.
- Ensure operational excellence through effective audit review and approval, record management, reporting and customer support.
- Design and deliver training to maintain team competency and support program requirements.
- Monitor program performance, track KPIs and contribute to strategic planning and continuous improvement activities.
- Build and maintain strong relationships with clients, industry stakeholders and internal teams.
- Maintain competency as a File Reviewer and Certification Decision Maker in line with program requirements.
- Promote a culture of integrity, professionalism, quality and compliance in accordance with SGS policies and standards.
Qualifications
About you
You are a proactive and influential leader who thrives in a dynamic, customer-focused environment. You build strong relationships, lead and develop teams, and balance technical, operational and commercial priorities to deliver high-quality outcomes.
To be successful, you will bring:
- Experience leading teams and building strong customer and stakeholder relationships.
- Experience in auditing, certification, compliance or a related industry.
- Strong communication, organisational and problem-solving skills.
- A customer-focused and commercially minded approach.
- Confidence using computer systems, databases and reporting tools.
- Tertiary qualifications or equivalent relevant training.
- Forestry Trainer/Auditor technical qualifications and Lead Auditor recognition.
- A current valid driver's licence.
Based in Australia or New Zealand? Join us from wherever you are! This role can be performed from either Australia or New Zealand, giving you the flexibility to work with our team while staying based in your home country.
Additional Information
WHY WORK FOR SGS?
Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback
COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.
SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.
Company
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