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Jobs / Customer Service Manager in Ireland
11 days ago
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Nuffieldhealth·11 days ago
11 days ago

Programme Director

Dublin, IrelandSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • profit and loss management
  • level 3 personal training
  • budgeting
  • cost control

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What you'll do

  • Manage the profit and loss account (EBITDA budget) ensuring cost control and revenue generation to achieve annual targets across the assigned locations.
  • Demonstrate leadership through being accountable for the locations assigned and communicating to the relevant senior internal and external stakeholders
  • Live our brand values of independence, enterprise, passion and caring
  • Believe in the value of fitness and healthy lifestyles, understanding how they impact wellbeing
  • Select and recruit excellence into the sites when required, ensuring a highly motivated, engaged, happy and high performing team to aid staff retention when required
  • Build and develop all teams including any third parties to ensure that the centres have the right capabilities, attitude and enthusiasm to deliver commercial and brand objectives and that colleagues are coached and supported to deliver required results
  • Ensure that the sites are fully operational and functional on a day to day basis in order to meet quality, health improvement and commercial objectives.
  • Support and promote all company initiatives in relation to brand, retention and member service.
  • Keep health and safety knowledge up to date and embed health and safety policies and procedures throughout the centre to ensure centre compliance with all legislative requirements in respect of Health & Safety obligations and maintaining a compliant and safe environment. Support all locations with Health & Safety standards and training where required.

What they're looking for

  • A Level 3 Personal Training certificate is required for this role, which must be valid for CIMSPA membership. Applications without this qualification will not be considered.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Programme Director – Corporate Fitness
Dublin | Fitness & Wellbeing | Permanent contract | Full time
Up to 41,000Euro per annum depending on experience
40 hours per week

We’re here to help people enjoy a healthier future. We keep our business in peak condition, too. That’s why we’re looking for a leader who can make sure our finances, policies and procedures stay in great shape. If you’re passionate about exceptional customer service and you know how to drive commercial success, it starts with you.

As a Programme Director at our corporate club, you’ll brings a good understanding of brands and you’ll relish the opportunity to develop ours in the local market. With high levels of drive and integrity, you believe in the value of clarity, transparency and fairness. You have experience in management, motivating others and generating sales.

As a Programme Director, you will:

  • Manage the profit and loss account (EBITDA budget) ensuring cost control and revenue generation to achieve annual targets across the assigned locations.

  • Demonstrate leadership through being accountable for the locations assigned and communicating to the relevant senior internal and external stakeholders

  • Live our brand values of independence, enterprise, passion and caring

  • Believe in the value of fitness and healthy lifestyles, understanding how they impact wellbeing

  • Select and recruit excellence into the sites when required, ensuring a highly motivated, engaged, happy and high performing team to aid staff retention when required

  • Build and develop all teams including any third parties to ensure that the centres have the right capabilities, attitude and enthusiasm to deliver commercial and brand objectives and that colleagues are coached and supported to deliver required results

  • Ensure that the sites are fully operational and functional on a day to day basis in order to meet quality, health improvement and commercial objectives.

  • Support and promote all company initiatives in relation to brand, retention and member service.

  • Keep health and safety knowledge up to date and embed health and safety policies and procedures throughout the centre to ensure centre compliance with all legislative requirements in respect of Health & Safety obligations and maintaining a compliant and safe environment. Support all locations with Health & Safety standards and training where required.

A Level 3 Personal Training certificate is required for this role, which must be valid for CIMSPA membership. Applications without this qualification will not be considered.

This role is based in Central Dublin with oversight of a secondary club based in South Dublin.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Company

Nuffieldhealth
Dublin, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Nuffieldhealth's careers site·first seen 9 Sept 2026·last verified 9 Sept 2026·How we source jobs

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