Provider Services Agent
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What you'll do
- Serve as the primary liaison between providers and facilities, ensuring smooth communication and resolution of issues.
- Draft, review, and manage contracts between Krewe Anesthesia and healthcare facilities, as well as between Krewe and providers.
- Oversee provider scheduling, ensuring appropriate coverage and timely updates to all stakeholders.
- Maintain accurate records of contracts, schedules, and communications.
- Respond promptly and professionally to phone calls, emails, and text messages from providers and facility representatives.
- Anticipate scheduling or contractual issues and resolve them proactively.
- Support business growth by fostering strong relationships with both providers and facilities.
- Collaborate with leadership to improve processes and ensure compliance with company policies and industry standards.
What they're looking for
- Exceptional organizational skills with strong attention to detail.
- Ability to multitask, prioritize, and execute responsibilities efficiently in a fast-paced environment.
- Excellent communication skills—verbal, written, and digital (phone, email, text).
- Professional demeanor with strong problem-solving skills
- Proficiency in Microsoft Office Suite
Nice to have
- Prior experience in customer relations, healthcare staffing, or contract management preferred.
- Bachelor’s degree preferred; relevant experience will be considered in lieu of degree.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Healthcare’s helping hand.
CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.
Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding
Krewe Anesthesia is a leading anesthesia staffing company dedicated to providing high-quality staffing solutions to healthcare facilities and supporting anesthesia providers in achieving rewarding, flexible careers. We are seeking a Provider Services Agent to join our team and serve as the key liaison between providers and facilities.
The Provider Services Agent will manage the full provider services cycle, including contract coordination, scheduling, and ongoing relationship management with both healthcare facilities and anesthesia providers. This role requires a highly organized, detail-oriented individual who can execute tasks quickly and communicate effectively across multiple platforms. This position is full-time, In-office in Thibodaux, Louisiana.
Responsibilities:
- Serve as the primary liaison between providers and facilities, ensuring smooth communication and resolution of issues.
- Draft, review, and manage contracts between Krewe Anesthesia and healthcare facilities, as well as between Krewe and providers.
- Oversee provider scheduling, ensuring appropriate coverage and timely updates to all stakeholders.
- Maintain accurate records of contracts, schedules, and communications.
- Respond promptly and professionally to phone calls, emails, and text messages from providers and facility representatives.
- Anticipate scheduling or contractual issues and resolve them proactively.
- Support business growth by fostering strong relationships with both providers and facilities.
- Collaborate with leadership to improve processes and ensure compliance with company policies and industry standards.
Qualifications:
- Exceptional organizational skills with strong attention to detail.
- Ability to multitask, prioritize, and execute responsibilities efficiently in a fast-paced environment.
- Excellent communication skills—verbal, written, and digital (phone, email, text).
- Professional demeanor with strong problem-solving skills
- Proficiency in Microsoft Office Suite
Education & Years of Experience
- Prior experience in customer relations, healthcare staffing, or contract management preferred.
- Bachelor’s degree preferred; relevant experience will be considered in lieu of degree.
#LI-GR1
In return we offer:
• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs
Click here to learn more about our company and culture.
CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.
We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.
What makes CHG Different?
Company
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