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5 days ago
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Birlasoft·IT Services·5 days ago
5 days ago

Pune CX Tech Subcontractor INDI

Pune, IndiaMid · 2-5 yearsCustomer Experience Consultant

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Top 10%Top 10%: 65 out of 100

Top 10% of NextRaise users, across all roles in this function in India.

Must-have skills for this role

  • oracle field service
  • oracle cloud configurations
  • service cloud
  • erp systems

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Configure Oracle Field Service application and business processes.
  • Support onsite consultants in troubleshooting, documenting, testing all Oracle cloud configurations
  • Prepare functional design and configuration documentation.
  • Participate in fit-gap sessions and solution reviews.
  • Execute configuration, testing, and defect resolution activities.
  • Support OFS integrations with Service Cloud and ERP systems.
  • Develop test scripts, user guides, and training materials.
  • Assist with SIT, UAT, and deployment activities.
  • Troubleshoot functional issues and recommend solutions.
  • Support post-go-live stabilization and hypercare.

What they're looking for

  • Experience: 6–10+ years

Nice to have

  • Certification: Oracle Field Service Cloud Implementation Professional (Preferred)

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Area(s) of responsibility

4. Oracle Field Service Functional Consultant – Offshore

Experience: 6–10+ years
Certification: Oracle Field Service Cloud Implementation Professional (Preferred)

  • Configure Oracle Field Service application and business processes.
  • Support onsite consultants in troubleshooting, documenting, testing all Oracle cloud configurations
  • Prepare functional design and configuration documentation.
  • Participate in fit-gap sessions and solution reviews.
  • Execute configuration, testing, and defect resolution activities.
  • Support OFS integrations with Service Cloud and ERP systems.
  • Develop test scripts, user guides, and training materials.
  • Assist with SIT, UAT, and deployment activities.
  • Troubleshoot functional issues and recommend solutions.
  • Support post-go-live stabilization and hypercare.

 

IT Services

Company

BirlasoftIT Services
Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Birlasoft's careers site·first seen 15 Sept 2026·last verified 16 Sept 2026·How we source jobs

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