Quality Assurance Officer (Retail Banking)
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What you'll do
- Monitoring of the branches’ adherence to established policies and procedures
- Standardization of policies and procedures
- Review and analysis for the formulation of recommendations for new or revision to existing policies, procedures and internal controls
- Ensure the Bank’s overall operational control and efficiency
- Exercises supervision over the Department’s staff to ensure their optimal performance for the achievement of unit’s objectives
What they're looking for
- Must have relevant experience in branch banking operations and quality assurance
- This role requires traveling due to branch audit/visits
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Group Company: Chinabank
Designation: QA Officer
Office Location: Makati HO & Bulacan/Pampanga/Bataan Satelite Office
Position description:
The Quality Assurance Department Officer shall be responsible for the monitoring of the branches’ adherence to established policies and procedures, its standardization and its review and analysis for the formulation of recommendations for new or revision to existing policies, procedures and internal controls. All of these are to ensure the Bank’s overall operational control and efficiency. Also exercises supervision over the Department’s staff to ensure their optimal performance for the achievement of unit’s objectives.
Required work experience
- Industry: Banking
- Role: similar to QA Officer / Area Operations Officer
- Years of experience: 5 - 10 years
Required Competencies:
- Must have relevant experience in branch banking operations and quality assurance
- This role requires traveling due to branch audit/visits
- Area to handle will be discussed during interview meeting with the Hiring Managers
Specific requirements
- Travel: Yes
Company
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