NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United States of America
1 hour agoBe an early applicant
Apply with autofill
Apply with autofill
Cartech·1 hour ago
1 hour agoBe an early applicant

Quality Management System Supervisor

Reading, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at cartech

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United States.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. 


Position Title: Quality Management System Supervisor


Job Description Summary:

The Quality Management Systems (QMS) Supervisor is responsible for supporting and maintaining the organization's ETQ Quality Management System (QMS), ensuring the effective management of quality and process documentation, reporting metrics, workflows, calibration records, audit activities, corrective action requests (CARs), and QMS performance dashboards. This role coordinates with quality and business leaders to ensure compliance with applicable standards, customer requirements, and regulatory expectations. Responsibilities include maintaining document control processes, ensuring controlled documents are current and properly managed through creation, revision, approval, and retention, as well as supporting audits, certifications, and the timely closure of audit findings and corrective actions.

The QMS Coordinator is also responsible for updating and maintaining audit records, tracking and facilitating corrective action requests, providing ETQ system training as needed, and ensuring quality-related data such as audit results, customer complaints, supplier issues, calibration records, and process performance metrics are accurately captured and analyzed within the ETQ platform. This position prepares and delivers weekly QMS performance reports aligned with established metrics and supports continuous improvement initiatives by promoting effective system utilization and quality management practices across the organization.

Requirements:

    • High School Diploma required.
    • Bachelor’s degree in engineering, Quality, Manufacturing, Metallurgy, Industrial Technology, Supply Chain, or related technical field, preferred.
    • 5+ years of experience in Quality Systems, Quality Assurance, Manufacturing Quality, or related disciplines.
    • Experience managing quality systems within a manufacturing environment Certifications (Preferred)
    • ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA)
    • ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
    • Lead Auditor certification (ISO 9001 and/or AS9100)

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

Company

Cartech
Reading, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Cartech's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

Similar jobs

  • Specialty Sales Team Leader at Target1760 Palm Beach Lakes Blvd, United States of America–match not yet calculated
  • Seasonal Assistant Team Leader - Melbourne Square at seesMelbourne, United States of America–match not yet calculated
  • Seasonal Team Leader - Lakeside Shopping Center at seesMetairie, United States of America–match not yet calculated
  • Seasonal Assistant Team Leader - The Gardens Mall at seesPalm Beach, United States of America–match not yet calculated
  • Seasonal Assistant Team Leader - Southgate Mall at seesMissoula, United States of America–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United States
  • Customer Service Representative jobs in United States
  • Customer Service Manager jobs in United States
  • Customer Experience Specialist jobs in United States
  • Customer Service Team Lead jobs in India
  • Customer Service Team Lead jobs in United Kingdom