Quality Manager
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What you'll do
- Lead and maintain the site's Quality Management System (QMS), ensuring compliance with applicable quality standards and business requirements.
- Partner with Manufacturing and Engineering teams to develop and maintain Quality Plans, Control Plans, and FMEA activities.
- Drive yield improvement, process capability enhancement, and defect reduction initiatives.
- Ensure quality requirements are integrated throughout new product development and manufacturing transfer processes.
- Lead internal audits, corrective actions, and continuous improvement programs.
- Monitor product quality performance, customer complaints, non-conformances, and cost-of-poor-quality metrics to identify improvement opportunities.
- Oversee incoming, outgoing, product, and supplier quality activities.
- Lead customer complaint resolution and facilitate cross-functional root-cause investigations using 8D and corrective-action methodologies.
- Drive effective change management processes and quality governance.
- Establish and improve quality standards, procedures, and error-proofing approaches that support a zero-defect culture.
- Maintain quality documentation, reporting systems, and compliance records.
- Track and communicate key quality performance indicators to site and global leadership teams.
What they're looking for
- 5+ years of experience leading quality functions within a manufacturing environment.
- Strong knowledge of quality management systems and ISO standards.
- Demonstrated success leading audits, managing compliance activities, and driving operational improvement.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and stakeholder management capabilities.
- Ability to influence cross-functional teams and lead through collaboration.
Nice to have
- Bachelor's degree in Engineering, Quality, or a related technical discipline.
- Professional certification such as Lead Auditor, CQI, Six Sigma, or equivalent.
- Experience in semiconductor, electronics, industrial, or advanced manufacturing environments.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
At Littelfuse, quality is more than compliance. It is how we deliver confidence to our customers, strengthen manufacturing performance, and drive continuous improvement across our business.
We are looking for an experienced Quality Manager to lead and integrate Manufacturing Quality, Product Quality, and Quality Management Systems (QMS) at our Chippenham site. This is a highly visible leadership role partnering with Operations, Engineering, R&D, Suppliers, and Customers to build robust quality systems, improve manufacturing performance, and embed quality throughout the entire product lifecycle.
About the job:
Lead and maintain the site's Quality Management System (QMS), ensuring compliance with applicable quality standards and business requirements.
Partner with Manufacturing and Engineering teams to develop and maintain Quality Plans, Control Plans, and FMEA activities.
Drive yield improvement, process capability enhancement, and defect reduction initiatives.
Ensure quality requirements are integrated throughout new product development and manufacturing transfer processes.
Lead internal audits, corrective actions, and continuous improvement programs.
Monitor product quality performance, customer complaints, non-conformances, and cost-of-poor-quality metrics to identify improvement opportunities.
Oversee incoming, outgoing, product, and supplier quality activities.
Lead customer complaint resolution and facilitate cross-functional root-cause investigations using 8D and corrective-action methodologies.
Drive effective change management processes and quality governance.
Establish and improve quality standards, procedures, and error-proofing approaches that support a zero-defect culture.
Maintain quality documentation, reporting systems, and compliance records.
Track and communicate key quality performance indicators to site and global leadership teams.
Coordinate external audits, certifications, and regulatory inspections.
Deliver or support quality-related training across the organization.
Promote a culture of accountability, risk management, and continuous improvement.
About you:
5+ years of experience leading quality functions within a manufacturing environment.
Strong knowledge of quality management systems and ISO standards.
Demonstrated success leading audits, managing compliance activities, and driving operational improvement.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and stakeholder management capabilities.
Ability to influence cross-functional teams and lead through collaboration.
Preferred
Bachelor's degree in Engineering, Quality, or a related technical discipline.
Professional certification such as Lead Auditor, CQI, Six Sigma, or equivalent.
Experience in semiconductor, electronics, industrial, or advanced manufacturing environments.
#LI-RK
At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.
Company
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