Quality Manager

Quality Manager - Utilities
Location: Manchester | Full Time

Job Overview

We are looking for an experienced Quality Manager - Utilities to lead quality assurance across a portfolio of utilities projects. You'll drive a culture of quality, ensure projects are delivered right first time, and support operational teams in meeting client, regulatory and business standards.

Working closely with project teams, you'll provide guidance on quality management systems, audits, inspections, testing, commissioning, handover documentation and continual improvement. This is a site-focused role requiring strong leadership, practical problem-solving and a proactive approach to quality.

Key Responsibilities

• Lead quality assurance across multiple utilities projects.

• Promote a strong quality culture and continuous improvement.

• Conduct internal audits and monitor compliance with ISO 9001 and client requirements.

• Support project teams with Quality Plans, ITPs, inspections, testing, commissioning and handover documentation.

• Investigate non-conformances, identify root causes and implement corrective actions.

• Monitor quality performance, report trends and drive improvements.

• Build strong relationships with clients, project teams and subcontractors.

• Support external audits and quality input for tenders where required.

About You

• Experience in utilities, civil engineering or infrastructure.

• Strong knowledge of ISO 9001 quality management systems.

• ISO 9001 Internal Auditor qualified (Lead Auditor desirable).

• Experienced in auditing, quality assurance and project compliance.

• Excellent communication, organisation and stakeholder management skills.

• Full UK Driving Licence and CSCS Card.