Quality Manager - Interior Fit-Out

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy, and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

The Quality Manager will be a core member of the organization’s team, responsible for ensuring quality compliance across multiple project locations in Bangalore. The role involves regular site visits, auditing processes, identifying quality gaps, and reporting findings, risks, and corrective actions to senior management to drive continuous improvement to ensure the quality standards are met in all the project sites.

Key Responsibilities

• Develop, implement, and monitor project-quality plans, standards, and procedures across all assigned sites.
• Ensure compliance with T&T quality policies, client specifications, statutory regulations, and industry standards.

• Conduct regular site visits and quality audits across multiple project locations in Bangalore.
• Identify quality deviations, non-conformances, and potential risks during execution.

• Prepare detailed quality inspection reports highlighting observations, non-conformances, root causes, and recommended corrective/preventive actions.
• Present quality findings, trends, and risk areas to senior management in a clear and actionable manner.
• Follow up on corrective actions and ensure timely closure of quality issues.

• Coordinate with project managers, site engineers, contractors, and consultants to resolve quality-related issues.
• Provide guidance and support to site teams to improve quality awareness and execution.

• Recommend process improvements and best practices to enhance overall project quality.

• Conduct quality training programs, toolbox talks, and awareness sessions for project and site teams.

Qualifications

• Bachelor’s degree in engineering or architecture (Civil / Mechanical/ Electrical/ Electronics).
• 8–15 years of experience in quality assurance/control for multi-site projects.
• Prior working experience in the commercial Interior-fitout industry.
• Experience in managing quality across multiple project locations simultaneously.

Skills & Competencies

• Strong knowledge of quality management systems and site execution.
• Excellent observation, auditing, and analytical skills.
• Strong communication and presentation skills for senior leadership reporting.
• Ability to work independently and manage frequent site travel.
• Proficiency in documentation, reporting, and MS Office tools.

Additional Information

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.