Assemblyhealth·1 day ago
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RCM Implementation Account Manager
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What you'll do
- Become an Assembler and make a direct impact on the business.
- Implement and onboard new RCM clients, from initial kickoff through successful go-live and stabilization.
- Gather and document client workflows, operational requirements, payer information, provider data, and billing configurations.
- Develop and manage implementation timelines, deliverables, dependencies, and client action items across multiple concurrent implementations.
- Coordinate payer enrollment, ERA/EFT setup, clearinghouse enrollment, EDI configuration, and provider/NPI/TIN setup.
- Identify implementation risks, workflow gaps, and potential revenue-impacting issues before go-live.
- Validate system configuration and conduct pre-go-live testing, including claims, interfaces, reports, and financial workflows.
- Lead kickoff calls, implementation meetings, training sessions, and executive-level status updates with clients.
- Partner effectively with internal teams including Operations, Coding, Credentialing/Enrollment, IT, EDI, Finance, and Account Management.
- Establish implementation KPIs and monitor early performance following go-live.
- Create and maintain implementation documentation, SOPs, workflow diagrams, issue logs, and transition documentation.
What they're looking for
- 3–5+ years of experience in healthcare Revenue Cycle Management (RCM), within physician/professional billing.
- Demonstrated experience implementing and onboarding new RCM clients, from initial kickoff through successful go-live and stabilization.
- Strong understanding of the full physician revenue cycle, including patient registration, eligibility, charge capture, coding, claim submission, payment posting, denial management, A/R follow-up, and patient collections.
- Experience gathering and documenting client workflows, operational requirements, payer information, provider data, and billing configurations.
- Ability to develop and manage implementation timelines, deliverables, dependencies, and client action items across multiple concurrent implementations.
- Experience coordinating payer enrollment, ERA/EFT setup, clearinghouse enrollment, EDI configuration, and provider/NPI/TIN setup.
- Ability to identify implementation risks, workflow gaps, and potential revenue-impacting issues before go-live.
- Experience validating system configuration and conducting pre-go-live testing, including claims, interfaces, reports, and financial workflows.
- Strong client-facing skills with the ability to lead kickoff calls, implementation meetings, training sessions, and executive-level status updates.
- Ability to partner effectively with internal teams including Operations, Coding, Credentialing/Enrollment, IT, EDI, Finance, and Account Management.
- Strong organizational and project-management skills with the ability to manage deadlines and competing priorities independently.
- Experience establishing implementation KPIs and monitoring early performance following go-live, including claim acceptance, clean claim rate, charge lag, payment activity, denials, and A/R trends.
Nice to have
- Experience with clearinghouses, payer portals, and EDI workflows preferred.
- Bachelor’s degree preferred; equivalent RCM experience or certifications may be considered in lieu of a degree.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
Experience & Qualifications
-
3–5+ years of experience in healthcare Revenue Cycle Management (RCM), within physician/professional billing.
- Demonstrated experience implementing and onboarding new RCM clients, from initial kickoff through successful go-live and stabilization.
- Strong understanding of the full physician revenue cycle, including patient registration, eligibility, charge capture, coding, claim submission, payment posting, denial management, A/R follow-up, and patient collections.
- Experience gathering and documenting client workflows, operational requirements, payer information, provider data, and billing configurations.
- Ability to develop and manage implementation timelines, deliverables, dependencies, and client action items across multiple concurrent implementations.
- Experience coordinating payer enrollment, ERA/EFT setup, clearinghouse enrollment, EDI configuration, and provider/NPI/TIN setup.
- Ability to identify implementation risks, workflow gaps, and potential revenue-impacting issues before go-live.
- Experience validating system configuration and conducting pre-go-live testing, including claims, interfaces, reports, and financial workflows.
- Strong client-facing skills with the ability to lead kickoff calls, implementation meetings, training sessions, and executive-level status updates.
- Ability to partner effectively with internal teams including Operations, Coding, Credentialing/Enrollment, IT, EDI, Finance, and Account Management.
- Strong organizational and project-management skills with the ability to manage deadlines and competing priorities independently.
- Experience establishing implementation KPIs and monitoring early performance following go-live, including claim acceptance, clean claim rate, charge lag, payment activity, denials, and A/R trends.
- Ability to create and maintain implementation documentation, SOPs, workflow diagrams, issue logs, and transition documentation.
- Strong analytical and problem-solving skills with proficiency in Excel and healthcare reporting/data analysis.
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NextGen experience required; NextGen Enterprise experience is required.
- Experience with clearinghouses, payer portals, and EDI workflows preferred.
- Knowledge of HIPAA, CMS requirements, payer billing guidelines, and healthcare compliance standards.
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Bachelor’s degree preferred; equivalent RCM experience or certifications may be considered in lieu of a degree.
Salary Range
$70,000—$90,000 USD
Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.
All official recruitment communications from Assembly Health will originate from an @assembly.health email address. Candidates are encouraged to carefully verify sender domains and remain vigilant against potential impersonation attempts. Communications from any other domain should be considered unauthorized.
Company
Assemblyhealth
Remote
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