Receptionist
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About this role
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Roblox is reimagining the way people come together to create, play, and connect. Across the globe, millions of creators build immersive, interactive experiences on our platform every day. As part of our Workplace Operations team, you will shape the day-to-day experience of our employees, partners, and visitors, creating a safe, vibrant, and welcoming physical environment.
As an Administrative and Badging Specialist, you are the front-line ambassador for Roblox’s physical campus. You will blend front-desk operations, visitor hospitality, and enterprise access control to deliver a seamless experience for anyone walking through our doors.
You will:
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Deliver Exceptional Front-Desk Support: Serve as the primary point of contact for employees, visitors, contractors, and vendors while managing front-desk reception, phone inquiries, and room bookings.
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Manage Enterprise Access Control: Administer employee, contractor, and visitor badging procedures, verifying IDs and ensuring full compliance with Roblox security protocols.
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Operate Workplace Tools: Leverage systems such as Envoy, G Suite, and Genetec to process check-ins, maintain badge inventory, and resolve access permissions promptly.
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Streamline Onboarding & Offboarding: Coordinate physical security access requests for incoming hires and departing team members, supporting regular audits and compliance reporting.
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Elevate Workplace Operations: Support special events, maintain confidentiality, and ensure a highly organized, professional environment across our spaces.
You Have:
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Relevant Experience: Background in administrative support, corporate reception, workplace experience, or physical security operations.
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Tool Proficiency: Familiarity with visitor management platforms (Envoy), enterprise software (G Suite), or physical access systems (Genetec).
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Strong Customer First Mindset: Excellent verbal/written communication and interpersonal skills with a commitment to maintaining a polished, welcoming environment.
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High Detail Orientation: Ability to multitask, handle confidential information discreetly, and maintain accurate access records in a fast-paced environment.
Bonus
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Experience working in a fast-paced technology or corporate office setting.
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Hands-on experience administering access control software and badge printers.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.
For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Company
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