Receptionist, Per Diem
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What you'll do
- Operates multiple-call telephone and directs calls to appropriate person or department.
- Understands the business in order to assist callers.
- Greets patients, visitors, vendors and other visitors.
- Ensures that visitors are properly badged and escorted to the correct office.
- Maintains pertinent telephone and visitor records.
- Performs routine clerical tasks such as light typing or related duties.
- Responsible for greeting and welcoming guests and visitors within an inpatient or outpatient facility.
- Provides current information about the location of patients.
- Answers and transfers phone calls to appropriate patient rooms and departments.
- Assist with taxi and parking services.
- Assist with security procedures (e.g., issues badges, ensures proper completion of visitors' log) and ensuring health protocols are followed by visitors.
- May also act as a concierge or greeter or information associate.
What they're looking for
- High School Diploma or Equivalent required
Nice to have
- receptionist experience 0-1 year preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:Operates multiple-call telephone and directs calls to appropriate person or department. Understands the business in order to assist callers. Greets patients, visitors, vendors and other visitors. Ensures that visitors are properly badged and escorted to the correct office. Maintains pertinent telephone and visitor records. Performs routine clerical tasks such as light typing or related duties.
Does this position require Patient Care?
No
Essential Functions
-Responsible for greeting and welcoming guests and visitors within an inpatient or outpatient facility.
-Provides current information about the location of patients.
-Answers and transfers phone calls to appropriate patient rooms and departments.
-Assist with taxi and parking services.
-Assist with security procedures (e.g., issues badges, ensures proper completion of visitors' log) and ensuring health protocols are followed by visitors.
-May also act as a concierge or greeter or information associate.
Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Company
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