NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in United Kingdom
2 days ago
Apply with autofill
Apply with autofill
Bright Horizons Family Solutions·2 days ago
2 days ago

Regional Director (Early Years)

Rushden, United KingdomFull-timeSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Bright Horizons Family Solutions

How you compare FREE

?
Your scoreYour score: not yet known
→
34
Top 10%Top 10%: 34 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in United Kingdom.

Must-have skills for this role

  • multi-site leadership
  • early years education
  • compliance
  • safeguarding

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead and develop high-performing Nursery Management Teams.
  • Drive quality, occupancy, and commercial performance across the region.
  • Champion Bright Horizons' culture, values, and educational standards.
  • Ensure excellence in safeguarding, compliance, and health & safety.
  • Use data and insights to improve performance and decision-making.
  • Deliver people, growth, and change initiatives in partnership with key stakeholders.
  • Build strong relationships with families, clients, and colleagues.
  • Support continuous improvement and outstanding outcomes for children

What they're looking for

  • Multi-site leadership experience within a regulated environment
  • Knowledge of the early years sector
  • Proven track record of driving growth and operational performance
  • Experience developing high-performing teams and leaders
  • Strong change management and continuous improvement experience
  • Experience driving quality, compliance, and customer excellence
  • Data-driven approach with strong commercial awareness
  • Relevant degree in Early Childhood Education or Leadership / Business Management.
  • Recognised Leadership & Management qualification.
  • Evidence of ongoing CPD and commitment to professional development.

Nice to have

  • Experience leading large portfolios (15+ sites)
  • Relevant experience in childcare, education, or a similar people-focused sector

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Regional Director (Early Years)

Salary: From £60k plus car allowance

Hours: Full Time / 40 hours per week

Location: Field based with travel to our nurseries in South West and West London areas

Closing Date: 30th September 2026 or until right candidate is offered - please attach an up to date and relevant CV to be considered

Purpose of the Role

As a Regional Director, you will provide inspirational leadership across a portfolio of nursery settings, driving outstanding quality, safety, people performance, and sustainable growth. Working closely with nursery leaders and support functions, you will champion the Bright Horizons HEART values, develop high-performing teams, and ensure exceptional outcomes for children, families, colleagues, and the business. Through a strong focus on operational excellence, compliance, and continuous improvement, you will play a key role in delivering our mission and shaping the future of early years education across your region.

What We Can Offer You:

  • Flexible working
  • Discounted childcare
  • Wellbeing support
  • Employee discounts
  • Recognition & reward programmes
  • Career development opportunities

Why Bright Horizons?

Join a Great Place to Work® for 20 years, where people, wellbeing, and development come first. We're proud to support over 10,000 children across the UK, with 98% of our nurseries rated Good or Outstanding by Ofsted.

Key Accountabilities

  • Lead and develop high-performing Nursery Management Teams.
  • Drive quality, occupancy, and commercial performance across the region.
  • Champion Bright Horizons' culture, values, and educational standards.
  • Ensure excellence in safeguarding, compliance, and health & safety.
  • Use data and insights to improve performance and decision-making.
  • Deliver people, growth, and change initiatives in partnership with key stakeholders.
  • Build strong relationships with families, clients, and colleagues.
  • Support continuous improvement and outstanding outcomes for children

Essential / Desired Experience

  • Multi-site leadership experience within a regulated environment (Essential)
  • Knowledge of the early years sector (Essential)
  • Proven track record of driving growth and operational performance (Essential)
  • Experience developing high-performing teams and leaders (Essential)
  • Strong change management and continuous improvement experience (Essential)
  • Experience driving quality, compliance, and customer excellence (Essential)
  • Data-driven approach with strong commercial awareness (Essential)
  • Experience leading large portfolios (15+ sites) (Desirable)
  • Relevant experience in childcare, education, or a similar people-focused sector (Desirable)

Qualifications Essential Qualifications

  • Relevant degree in Early Childhood Education or Leadership / Business Management.
  • Recognised Leadership & Management qualification.
  • Evidence of ongoing CPD and commitment to professional development.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.  We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Proud to be a Great Place to Work for 20 years. Apply today!

We look forward to receiving your application.

#INDRD

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.


We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.


Proud to be a Great Place to Work for 20 years. Apply today!


We look forward to receiving your application!

Company

Bright Horizons Family Solutions
Rushden, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Bright Horizons Family Solutions's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

Similar jobs

  • Account Director, Government at OpenAILondon, United Kingdom–match not yet calculated
  • Global Director - Quality & Risk at JLLDundee, United Kingdom–match not yet calculated
  • Project Director - UKI at WorkdayLondon, United Kingdom–match not yet calculated
  • Director, Architecture Lead at BNYLondon, United Kingdom–match not yet calculated
  • Director, Content & Publishing Operations at informagroupplcLondon, United Kingdom–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in United Kingdom
  • Customer Service Representative jobs in United Kingdom
  • Customer Service Team Lead jobs in United Kingdom
  • Customer Experience Specialist jobs in United Kingdom
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in India