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Jobs / Customer Service Manager in Ireland
2 months ago
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Linkedin3·2 months ago
2 months ago

Register Your Interest: Associate Account Director (German) - Talent Solutions

Dublin, IrelandFull-timeSenior · 10-15 yearsCustomer Service Manager

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Apply faster with autofill FREElinkedin3 uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin, Ireland.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.  

We are looking for an Associate Account Director to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.  

Responsibilities:  

  • Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship  
  • Own, drive and manage the renewal process for a high volume of customers  
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure  
  • Provide executive management with complete visibility to renewals and solicit executive involvement as required  
  • Communicate risk clearly and take the lead in developing resolution strategies  
  • Accurately maintain a quarterly forecast of renewals in your territory

 

    Qualifications

    Basic Qualifications:

    • Fluency in both German and English 
    • 1+ year(s) of experience in sales or account management with a focus on negotiating contracts  
       

    Preferred Qualifications:  

    • Experience with recruiting/HR software, SaaS opportunities and Salesforce.com  
    • Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)  
    • Strong understanding of the talent acquisition/staffing agency industry  
    • Solid negotiation skills that allow for value-based contract negotiations at the senior level  
    • Excellent communication and project, time and customer management skills  
    • Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment 
       

    Suggested Skills:  

    • Negotiation 
    • Communication 
    • Customer Management 
    • Time Management

    Additional Information

    Global Data Privacy Notice and Compliance Posters for Job Candidates 

    Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

    Company

    Linkedin3
    Dublin, Ireland

    Company facts come from this company's own listings. We only show what the postings themselves carry.

    Sourced from Linkedin3's careers site·first seen 22 Jul 2026·last verified 8 Sept 2026·How we source jobs

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