Relationship Manager CV & CE
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What you'll do
- Develop and maintain strong relationships with existing and prospective clients to achieve business growth targets for Current and Savings Accounts.
- Identify client needs and provide customized banking solutions, including deposit products, cash management, and other financial services.
- Conduct thorough market research and competitor analysis to identify new business opportunities and stay ahead in the financial services sector.
- Collaborate with internal teams such as credit, operations, and compliance to ensure seamless onboarding and servicing of clients.
- Monitor account activities to ensure compliance with regulatory requirements and internal policies, mitigating risks associated with client portfolios.
- Prepare and present detailed proposals and presentations to clients, highlighting the benefits and features of the bank’s products and services.
- Negotiate terms and conditions with clients to maximize profitability while maintaining customer satisfaction and loyalty.
- Track and report on sales performance metrics, providing insights and recommendations to senior management for strategic decision-making.
- Resolve client queries and issues promptly, ensuring a high level of customer satisfaction and retention.
- Participate in training programs and workshops to stay updated on the latest financial products, market trends, and regulatory changes.
What they're looking for
- Minimum of 5 years of experience in relationship management within the banking or financial services industry, with a focus on Current and Savings Accounts.
Nice to have
- Bachelor’s degree in Finance, Business Administration, or a related field.
- MBA or equivalent postgraduate qualification preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Group Company: AU Small Finance Bank Limited
Designation: Relationship Manager CV & CE
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
- Develop and maintain strong relationships with existing and prospective clients to achieve business growth targets for Current and Savings Accounts.
- Identify client needs and provide customized banking solutions, including deposit products, cash management, and other financial services.
- Conduct thorough market research and competitor analysis to identify new business opportunities and stay ahead in the financial services sector.
- Collaborate with internal teams such as credit, operations, and compliance to ensure seamless onboarding and servicing of clients.
- Monitor account activities to ensure compliance with regulatory requirements and internal policies, mitigating risks associated with client portfolios.
- Prepare and present detailed proposals and presentations to clients, highlighting the benefits and features of the bank’s products and services.
- Negotiate terms and conditions with clients to maximize profitability while maintaining customer satisfaction and loyalty.
- Track and report on sales performance metrics, providing insights and recommendations to senior management for strategic decision-making.
- Resolve client queries and issues promptly, ensuring a high level of customer satisfaction and retention.
- Participate in training programs and workshops to stay updated on the latest financial products, market trends, and regulatory changes.
- Client Relationship Management
- Financial Product Knowledge
- Sales and Negotiation
- Market Research and Analysis
- Regulatory Compliance
- Risk Management
- Presentation and Communication
- Customer Service Excellence
- Cross-functional Collaboration
- Data-driven Decision Making
- Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5 years of experience in relationship management within the banking or financial services industry, with a focus on Current and Savings Accounts.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#
Company
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