Remote Support Engineer - Atellica

Become part of our team as a Remote Support Engineer - Atellica, providing technical support for clinical laboratory instruments and ensuring customer satisfaction through expert troubleshooting. Engage in phone and email support, document accurately, and collaborate with a global team. Ideal for candidates with clinical laboratory experience and strong communication skills.

Skills

• clinical laboratory troubleshooting
• atellica
• chemistry troubleshooting
• immunoassay troubleshooting
• customer service
• technical support
• clinical laboratory practice
• customer relations software tool
• analytical thinking
• problem solving
• escalation management
• service level metrics
• compliance procedures
• team collaboration
• written documentation
• outlook
• excel
• word
• travel readiness