Bpo2b·19 hours ago
19 hours ago
Remote Survey Agent
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What you'll do
- Identify and verify that contacted individuals meet the required criteria to be included in the survey sample.
- Request information from respondents in a respectful, professional, and courteous manner.
- Conduct surveys accurately and complete the questionnaire in its entirety.
- Record and complete all required information accurately.
- Be available to conduct surveys during the assigned working hours and according to the required schedule.
- Follow all instructions, procedures, and guidelines provided for the proper administration of surveys.
- Keep a professional and positive attitude when interacting with respondents.
What they're looking for
- C1 level of English proficiency, both written and spoken.
- Previous experience in customer service, call centers, surveys or similar environments.
- Good knowledge of and ability to use computer tools and online platforms.
- Strong verbal and written communication skills.
- Strong sense of responsibility and commitment.
- Dynamic, proactive, and customer-oriented attitude.
- Ability to work independently and follow instructions accurately.
- Reliable and stable internet connection.
- Availability and willingness to work late schedules, up to 12:00 AM (midnight).
- Comfortable working with online survey platforms and communication tools.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Barranquilla, Popayan and Santa Marta.
Late schedules.
Responsibilities
- Identify and verify that contacted individuals meet the required criteria to be included in the survey sample.
- Request information from respondents in a respectful, professional, and courteous manner.
- Conduct surveys accurately and complete the questionnaire in its entirety.
- Record and complete all required information accurately.
- Be available to conduct surveys during the assigned working hours and according to the required schedule.
- Follow all instructions, procedures, and guidelines provided for the proper administration of surveys.
- Keep a professional and positive attitude when interacting with respondents.
Candidate Requirements
- C1 level of English proficiency, both written and spoken.
- Previous experience in customer service, call centers, surveys or similar environments.
- Good knowledge of and ability to use computer tools and online platforms.
- Strong verbal and written communication skills.
- Strong sense of responsibility and commitment.
- Dynamic, proactive, and customer-oriented attitude.
- Ability to work independently and follow instructions accurately.
Additional Requirements
- Reliable and stable internet connection.
- Availability and willingness to work late schedules, up to 12:00 AM (midnight).
- Comfortable working with online survey platforms and communication tools.
Company
Bpo2b
Colombia
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