Confidential·1 day ago
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Removals Estimator
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What you'll do
- Conducting approximately four customer surveys per day
- Completing both face-to-face home surveys and video surveys
- Inspecting household belongings and accurately calculating shipment volumes
- Checking garages, lofts, storage areas and other relevant areas of properties
- Identifying fragile, high-value, oversized and specialist items
- Identifying items requiring specialist export packing or crating
- Assessing property and street access ahead of moving day
- Discussing the international moving process with customers
- Answering customer questions and providing appropriate guidance
- Highlighting potential operational issues before moving day
- Managing a daily schedule of customer survey appointments
- Delivering a professional customer experience throughout the surveying process
What they're looking for
- Demonstrating previous removals industry experience
- Demonstrating a strong understanding of household goods removals
- Demonstrating experience assessing or estimating shipment volumes
- Delivering excellent customer service and demonstrating strong interpersonal skills
- Conducting customer surveys independently and confidently
- Maintaining strong attention to detail
- Identifying specialist packing and crating requirements
- Assessing property and vehicle access requirements
- Demonstrating strong organisational and time-management skills
- Maintaining a professional and reassuring approach with customers
- Conducting both home and video surveys confidently
- Holding a full UK driving licence
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
REMOVALS ESTIMATOR
Step into a rewarding opportunity with an established international removals and relocation business as a Removals Estimator. In this customer‑facing role, you'll conduct in‑home and virtual surveys, assessing customer requirements and providing the information needed to plan seamless international moves. Ideal for an experienced removals professional, this position offers autonomy, variety and the chance to build trusted relationships while delivering an exceptional customer experience throughout the relocation journey.
REMOVALS ESTIMATOR ROLE:
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Step into a rewarding opportunity with an established international removals and relocation business as a Removals Estimator. In this customer‑facing role, you'll conduct in‑home and virtual surveys, assessing customer requirements and providing the information needed to plan seamless international moves. Ideal for an experienced removals professional, this position offers autonomy, variety and the chance to build trusted relationships while delivering an exceptional customer experience throughout the relocation journey.
REMOVALS ESTIMATOR ROLE:
- Conducting approximately four customer surveys per day
- Completing both face-to-face home surveys and video surveys
- Inspecting household belongings and accurately calculating shipment volumes
- Checking garages, lofts, storage areas and other relevant areas of properties
- Identifying fragile, high-value, oversized and specialist items
- Identifying items requiring specialist export packing or crating
- Assessing property and street access ahead of moving day
- Discussing the international moving process with customers
- Answering customer questions and providing appropriate guidance
- Highlighting potential operational issues before moving day
- Managing a daily schedule of customer survey appointments
- Delivering a professional customer experience throughout the surveying process
- Demonstrating previous removals industry experience
- Demonstrating a strong understanding of household goods removals
- Demonstrating experience assessing or estimating shipment volumes
- Delivering excellent customer service and demonstrating strong interpersonal skills
- Conducting customer surveys independently and confidently
- Maintaining strong attention to detail
- Identifying specialist packing and crating requirements
- Assessing property and vehicle access requirements
- Demonstrating strong organisational and time-management skills
- Maintaining a professional and reassuring approach with customers
- Conducting both home and video surveys confidently
- Holding a full UK driving licence
- Receiving a salary from £30,000
- Receiving a company fuel card
- Working within an independent and autonomous role
- Conducting a mix of face-to-face and video surveys
- Completing approximately four surveys per day
- Working within a varied, customer-facing position
- Utilising existing international removals expertise within an established international removals business sector role
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Company
Confidential
London, United Kingdom
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