Restaurant Supervisor | Eureka 89
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What you'll do
- Lead, coach and motivate the front of house team to deliver polished, professional service.
- Coordinate event and dining set-up, service flow, pack-down and venue presentation.
- Run pre-shift briefings and keep the team focused on guest experience, service standards and commercial outcomes.
- Partner with the kitchen, sales & events teams to deliver seamless experiences for a wide range of clients and guests.
- Support training, compliance, stock control, ordering and day-to-day operational requirements.
What they're looking for
- FOH experience in a premium venue, with a passion for food and beverage
- Responsible Service of Alcohol (mandatory)
- First Aid & CPR (or willing to obtain)
- Safe Food Handling Certificate (or willing to obtain)
Nice to have
- First Aid & CPR (or willing to obtain)
- Safe Food Handling Certificate (or willing to obtain)
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
About The Role
Eureka 89 is looking for an experienced hospitality professional to lead our front-of-house (FOH) team across premium dining and event experiences at one of Melbourne’s most iconic venues. This is a hands-on leadership role for someone who thrives in a fast-paced environment, takes pride in seamless service, and knows how to bring out the best in a team.
The role is full-time, working on a rotating roster across Monday to Sunday. You'll become a valued member of our incredible FOH Team Leaders, collaborating to oversee all front-of-house activities for events and dining.
Reporting to the Operations Manager, you’ll coordinate FOH operations for events and dining, support the delivery of outstanding guest experiences, and work closely with the kitchen, sales and events teams to ensure every service runs smoothly. From corporate breakfasts and conferences to cocktail parties, weddings and dinners, you’ll help set the tone for memorable experiences from start to finish.
What you’ll be doing
- Lead, coach and motivate the front of house team to deliver polished, professional service.
- Coordinate event and dining set-up, service flow, pack-down and venue presentation.
- Run pre-shift briefings and keep the team focused on guest experience, service standards and commercial outcomes.
- Partner with the kitchen, sales & events teams to deliver seamless experiences for a wide range of clients and guests.
- Support training, compliance, stock control, ordering and day-to-day operational requirements.
Successful applicants will be available over the Christmas/New Year period.
Unfortunately, the business is not able to provide any sponsorships at this time.
How to Apply
Please submit your resume, along with a cover letter telling us a little bit about you.
Applications close at 11:59pm, Sunday 4th October 2026.
A pre-employment medical may be required as part of this recruitment process.
Are you ready to join us? Your journey begins here!
Requirements
About You
You’re an experienced hospitality leader who is calm under pressure, confident leading a team, and passionate about creating outstanding food and beverage experiences. You know how to balance service excellence with practical operational needs, and you bring strong communication, organisation and problem-solving skills to every shift. You have hospitality experience in premium events or fine-dining, and have a demonstrated positive "can-do" attitude.
Education/Experience:
- FOH experience in a premium venue, with a passion for food and beverage
- Responsible Service of Alcohol (mandatory)
- First Aid & CPR (or willing to obtain)
- Safe Food Handling Certificate (or willing to obtain)
The successful candidate will demonstrate:
- Aspiration to build a career in hospitality management
- Ability to work under pressure and set priorities
- Coordination of a team
- Keen eye for detail
- Absorption of constructive feedback and self-reflection for improvement
- Coaching and collaborative style
- Exceptional communication skills
- Polished presentation
- Excellent customer service skills with problem-solving abilities
- Proficient with computers, including ordering and rostering systems
- Availability to work a rotating roster across Monday to Sunday, including evenings, weekends and public holidays
Benefits
As a Journey Beyond employee, you'll enjoy:
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.