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Jobs / Customer Service Representative in United Kingdom
1 month ago
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Bamfordcollection·1 month ago
1 month ago

Restaurant Team Member

Moreton, United KingdomMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • food safety
  • hygiene
  • communication

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About this role

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

TEAM MEMBER CAFE

HOURS: 32-40 hours, including weekends.

SALARY: £12.89 per hour - £30,971 per annum OTE, Paid Weekly!

ABOUT US
Award-winning Daylesford Organic is one of the UK’s most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting.

With spring in full bloom and summer just around the corner, our farm and restaurants are buzzing with a lively, vibrant energy. Our guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm-to-fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.

ABOUT THE ROLE
We are seeking engaging Full-Time Team Members to join our Restaurant team. If you are fun, enthusiastic, and charismatic and you thrive in a fast-paced, feel-good environment we would love to hear from you.

Ideally, you’ll have experience in a restaurant or café setting and bring a naturally warm, welcoming personality. As a Restaurant Team Member, you’ll be an ambassador for the Daylesford brand, delivering attentive, engaging service and helping create a memorable and uplifting experience for every guest.
Provide a warm welcome to all guests and deliver friendly, knowledgeable customer service at all times.

RESPONSIBILITIES

  • Serve food and beverages efficiently, ensuring our exceptional presentation and quality standards are met at all times.

  • Process customer orders and handle payments accurately using tills and card machines.

  • Maintain high standards of cleanliness and hygiene across the restaurant, including tables, counters, service areas, and back-of-house spaces.

  • Restock food, beverages, and retail items as required throughout service.

  • Assist with inventory checks and report low stock levels to management.

  • Follow food safety, allergen, and health & safety guidelines at all times.

  • Work collaboratively with kitchen and front-of-house teams to ensure smooth service.

  • Support opening and closing procedures as directed by the restaurant management team.

  • Supporting the Café Pot wash Team to maintain an efficient and clean back of house area.

SKILLS AND REQUIREMENTS

  • Previous experience in a café, restaurant, or luxury hospitality environment.

  • Strong customer service skills with a friendly and positive attitude

  • Confident handling payments and operating tills

  • Good communication skills and ability to work as part of a team

  • Ability to work efficiently in a fast-paced environment

  • High standards of personal presentation and hygiene

  • Knowledge or interest in organic, sustainable, or farm-to-table food

  • Food hygiene certificate (Level 2 or equivalent)

  • Experience assisting with stock control or inventory management

PERKS & BENEFITS

  • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.

  • Local gym discounts

  • Padel Discount

  • Electric Car Scheme (subject to criteria)

  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

  • Private Medical: We offer subsidised private medical insurance through Bupa.

  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

Company

Bamfordcollection
Moreton, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Bamfordcollection's careers site·first seen 17 Aug 2026·last verified 8 Sept 2026·How we source jobs

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