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Jobs / Customer Service Representative in India
6 days ago
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Netwayindia·6 days ago
6 days ago

Retail Intern

Delhi NCR, IndiaInternshipEntry · 0-1 yearsCustomer Service Representative

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Must-have skills for this role

  • communication
  • interpersonal skills
  • organizational skills
  • problem-solving

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What you'll do

  • Support day-to-day retail operations and ensure smooth execution of assigned activities.
  • Assist in handling customer queries, feedback, and service-related concerns in a professional manner.
  • Coordinate with the warehouse team for inventory, stock movement, orders, and other operational requirements.
  • Work closely with the Retail Vertical Head on daily operations, follow-ups, reports, and business-related tasks.
  • Assist in training and onboarding of retail staff and support the development of training materials.
  • Coordinate with internal teams to ensure timely completion of operational activities.
  • Monitor customer feedback and identify recurring issues or operational gaps.
  • Support the Vertical Head with process improvements, and business initiatives.
  • Take ownership of assigned tasks and ensure timely completion.

What they're looking for

  • Strong verbal and written communication skills.
  • Good interpersonal and coordination skills.
  • Proactive attitude with a willingness to learn and take ownership.
  • Strong organizational and problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Basic knowledge of MS Excel, Google Sheets, and MS Office.
  • Ability to work effectively with different teams and stakeholders.
  • Freshers and candidates pursuing or having completed a Bachelor's degree are welcome to apply.

Nice to have

  • Bachelor's degree in Business Administration, Management, Commerce, or a related field.
  • Prior internship or experience in retail, customer service, operations, or administration is an advantage.
  • Candidates with strong communication, coordination, and problem-solving skills will be preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

           Key Responsibilities
  • Support day-to-day retail operations and ensure smooth execution of assigned activities.
  • Assist in handling customer queries, feedback, and service-related concerns in a professional manner.
  • Coordinate with the warehouse team for inventory, stock movement, orders, and other operational requirements.
  • Work closely with the Retail Vertical Head on daily operations, follow-ups, reports, and business-related tasks.
  • Assist in training and onboarding of retail staff and support the development of training materials.
  • Coordinate with internal teams to ensure timely completion of operational activities.
  • Monitor customer feedback and identify recurring issues or operational gaps.
  • Support the Vertical Head with process improvements, and business initiatives.
  • Take ownership of assigned tasks and ensure timely completion.

           Requirements
  • Strong verbal and written communication skills.
  • Good interpersonal and coordination skills.
  • Proactive attitude with a willingness to learn and take ownership.
  • Strong organizational and problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Basic knowledge of MS Excel, Google Sheets, and MS Office.
  • Ability to work effectively with different teams and stakeholders.
  • Freshers and candidates pursuing or having completed a Bachelor's degree are welcome to apply.

           Preferred Qualifications
  • Bachelor's degree in Business Administration, Management, Commerce, or a related field.
  • Prior internship or experience in retail, customer service, operations, or administration is an advantage.
  • Candidates with strong communication, coordination, and problem-solving skills will be preferred.

Company

Netwayindia
Delhi NCR, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Netwayindia's careers site·first seen 14 Sept 2026·last verified 15 Sept 2026·How we source jobs

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