Retail Sales Assistant

About RIXO:

RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.

Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. 

The role:

As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice. You will support the day-to-day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.

Key Responsibilities:

• Deliver exceptional customer service and create a welcoming environment for all customers.

• Provide expert styling advice, demonstrating in-depth product knowledge.

• Assist with stock management, replenishment, and visual merchandising.

• Process sales transactions accurately and efficiently.

• Maintain store presentation and cleanliness to the highest standards.

• Support in-store events, launches, and promotions.

• Build lasting relationships with customers to drive loyalty and repeat business.

• Stay up to date with RIXO collections, trends, and brand initiatives.

• Skilled at building and maintaining strong customer relationships.

• Consistently drive sales by delivering exceptional customer service.

• Drive sales through add-on opportunities with customers.

• Keep visual displays and merchandising at a high standard.

• Maintain a clean and organized shop floor and stock rooms.

• Regularly replenish and update visual merchandising to maximize sales.

Requirements:

• Previous experience in retail, preferably within fashion or luxury.

• Passion for styling and a strong understanding of fashion trends.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and multitask effectively.

• Proactive, positive, and customer-focused mindset.

• Flexible availability, including weekends and holidays.

Why RIXO:

• Uniform allowance and generous staff discount.

• Career development opportunities within a growing brand. 

• Competitive salary and commission incentives.

• 33 days annual leave per year for full time employees.

• Gift for your work anniversary.