Retail Store Manager
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What you'll do
- Overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.
- Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability
- Guiding and coaching our ambassadors to deliver on brand expectations
- Managing day-to-day operations including multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.
- Proactive leader who motivate their team and delivers an unparalleled customer experience
- Adhering to local compliance in food handling, health and safety
What they're looking for
- Previous experience in a Store Manager role in a fast-paced QSR, Retail or hospitality environment
- Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees
- Able to work autonomously, whilst proactively communicating into the State Manager
- Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership
- Strong time management skills, ability to work effectively and with deadlines
- Calm and consistent approach in a demanding high-volume environment
- Ability to lead and coach a team
- Understanding of quality assurance and competent in Food Safety Standards
Nice to have
- Previous barista experience or interest will set you up for success
- Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Highly engaged team
Manage our LAU - AUS - Retail - QLD - R11 retail storeStore Manager
Store Managers Bonus Program
Ongoing career development and training
Lindt Chocolate – Global, Premium Swiss Chocolate Retailer
Join us in a world where tradition and innovation create a delicious Chocolate experience!
We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.
We seek Retail Store Leaders who build great teams, drives a dynamic people culture creating strong connections and has a preference and passion to work with an international brand in a fast-paced environment.
About the Role:
As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.
Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day-to-day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.
We're looking for a proactive leader who motivate their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety. You thrive in a high energy busy hands-on environment where you and required to multi-task strength and lead with a premium mindset, understanding global brand identity.
What we would like you to bring:
- Previous experience in a Store Manager role in a fast-paced QSR, Retail or hospitality environment
- Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees
- Able to work autonomously, whilst proactively communicating into the State Manager
- Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership
- Strong time management skills, ability to work effectively and with deadlines
- Calm and consistent approach in a demanding high-volume environment
- Ability to lead and coach a team
- Understanding of quality assurance and competent in Food Safety Standards
- Previous barista experience or interest will set you up for success
- Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded
What we can offer you:
Career opportunity and leadership development
An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
A paid day off on your birthday every year
Free hot drinks all working days and 50% staff discount
We'd love to get to know you!
Company
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